Supervisor, Operations

Triumph Group; Forest (OH); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off

Life and disability insurance

Incentives and performance rewards

Job summary

Triumph Group in the United States is seeking a quality leadership professional to develop and maintain quality systems, ensure conformance, and drive continuous improvement across products and processes. You will lead inspections, implement statistical methods, and mentor team members to achieve cost-effective quality performance.

The role emphasizes collaboration with operations to meet delivery commitments while upholding ITAR/EAR compliance and safety standards.

Qualifications

• Develops, modifies, and maintains quality/inspection standards and methods.
• Assesses quality performance using statistical methods and testing.
• Coordinates evaluations to meet quality objectives.
• Plans work progress and ensures resources meet deadlines.

Responsibilities

• Leaves and maintains quality systems compliant with requirements and contracts.
• Provides guidance to solve work-related problems and ensure quality.
• Trains and evaluates employees and reinforces policies.

Skills

Quality systems

Statistical analysis

Leadership

Lean manufacturing

Team supervision

Education

Bachelor's degree in Business Administration, Engineering or related field

Three or more years of related experience

Job description

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TRIUMPHdesigns, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, TRIUMPH is committed to quality, service and meeting the specialized needs of each customer.

TRIUMPH participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.

We are rapidly growing and looking for people who feel rewarded by innovation, career growth, and making an impact all while working with state-of-the-art equipment on cutting-edge projects. If you're ready to be challenged, inspired, and supported as you pursue your professional best, we hope you'll explore a future with TRIUMPH.

Based in Clemmons, part of the Piedmont Triad Region of North Carolina, Triumph Actuation Products and Services is a leading aerospace hydraulic systems provider for commercial and military systems and employs approximately 230 employees. The company’s key products and services include full life cycle support of hydraulic actuation, control valves, pumps, motors, and highly integrated powerpacks for hydraulic systems.Triumph Actuation Products and Services has long served both the OE and MRO/spares end markets.

Responsibilities

• Develops, modifies, applies, and maintains quality/inspection standards and evaluation methods for products and processes. Establishes quality systems and procedures, inspection plans, quality performance trends, statistical plans, cost estimates, and quality plans. Ensures that project and/or process control documentation is compliant with requirements and/or contract.
• Assesses quality performance (or cost-of-quality) using statistical and analytical methods. Devises and implements methods and procedures for inspecting, testing, and evaluating the precision, reliability, and accuracy of products, processes, and production equipment.
• Coordinates and guides technical evaluations, analysis, and related data acquisition processes to ensure division quality objectives are achieved.
• Plans, prepares, and monitors work progress, evaluates time standards and recommend corrective action throughout the assigned work area. Coordinates the availability of manpower, materials and machinery required to meet delivery due dates. Provides statistical information for quality improvements by determining and applying testing methods and criteria.
• Provides guidance toward solving work related problems and the application of acceptable performance and quality standards. Establishes and maintains effective controls to assure accuracy and timely completion of assigned work projects.
• Trains and develops employees and evaluates work performance. Recommends personnel action and applies performance management/ leadership techniques to assure positive employee relations. Explains and supports company policies and procedures. Complies with applicable negotiated labor agreements.

Responsibilities (Cont.)

• Establishes and maintains effective control to assure proper use in the operation of machinery, tools, and other company equipment when required. Ensures area is maintained in a clean, orderly and safe condition. Monitors, reports and resolves unsafe conditions.
• Leads and motivates employees toward participation in product improvement and cycle time reduction programs. Conducts effective department meetings on a regular basis.
• Perform other related responsibilities as required.

Qualifications

• Bachelors degree (BA) in Business Administration, Engineering or a related field, or an equivalent combination of education and experience which has provided both theoretical and practical knowledge in the field.
• Three or more years of related experience
• Effective supervisory / leadership skills are required.
• Pursuant to International Traffic Arms Regulations (“ITAR”) and the Export Administration Regulations (“EAR”), applicants for SELECT positions will be required to provide proof of U.S. Citizenship, U.S. Permanent Residence, or U.S. Immigration Status in order to meet the minimum qualifications for those select positions. All inquiries related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements.
• Legally authorized to work in the United States without company sponsorship.

Knowledge, Skills and Abilities

• Fundamental knowledge of lean manufacturing/production principles and techniques. General knowledge of aerospace industry or similar industry products and system requirements. Knowledge of legal and regulatory requirements related to field.
• Ability to use standard business application software and/or specialized data analysis tools.
• Must demonstrate effective verbal, written, and interpersonal communication skills. Must demonstrate ability to work effectively with others and be a participative team player
• Mechanical aptitude to assist in problem solving process related issues

Each supervisor is on a rotational support for weekend coverage

• Comprehensive medical, dental and vision coverage with plan options that provide flexibility and choice (including telehealth options)
• Healthcare spending accounts
• Paid parental leave
• Paid/flexible time off in addition to paid company holidays
• 401(k) with company match
• Disability and life insurance
• Incentives and performance-based rewards
• Exciting growth and development opportunities empowered by our TRIUMPH Transformation and an entrepreneurial environment that encourages innovation and creativity

Work Environment and Physical Demands:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to stand, walk, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms: stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Our Vision:

As one team, we enable the safety and prosperity of the world.

Our Mission:

We partner with our Customers to TRIUMPH over their hardest aerospace, defense, and industrial challenges to deliver value to our stakeholders.

Our Values:

• Integrity – Do the right thing for our stakeholders. We value safety, diversity, and respect.
• Teamwork – Win as One team-one company. Solicit help and assist others.
• Continuous Improvement – Pursue zero defect quality. Attack problems and relentlessly raise the bar.
• Innovation – Passion for growing the business. Lead through ingenuity and entrepreneurship.
• Act with Velocity – Partner, anticipate and communicate. Proactively solve problems.

Code of Conduct:

To perform the job successfully, an individual should demonstrate the TRIUMPH behaviors captured within our core values: Integrity, Teamwork, Continuous Improvement, Innovation, and Act with Velocity. Detailed definitions are below and performance metrics for each behavior can be found on our intranet and is embedded within our Performance Management processes. All employees are expected to represent the values and maintain the standards contained in TRIUMPH’s Code of Conduct.

Environmental, Health, and Safety (EHS):

Employees are responsible for the Health, Safety, and Welfare of themselves, the environment, and other people. All employees must comply with EHS policy training and instructions, help to maintain a safe and clean working environment, and use any Personal Protective Equipment (PPE) provided by the Company. Employees must report any accidents, incidents, and near misses to management. Additionally, employees are expected to notify management of any dangerous or potentially dangerous situations or practices.

Additional Information:

Triumph is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

SELECT US positions require access to technology, materials, software or hardware that is controlled by US export laws including the International Traffic in Arms Regulations (“ITAR”) and the Export administration Regulations (“EAR”). In order to be eligible for applicable positions, you must be a US Person under ITAR or eligible for approval for a U.S. Government export license. A US Person is a US Citizen, Lawful Permanent Resident, refugee or asylee. All inquires related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements.

U.S. applicants must be legally authorized to work in the United States without company sponsorship.