Supervisor of Underwriting Quality And Performance Analytics

First National Bank; Pittsburgh (Allegheny County); On-site; USD 80,000 - 100,000; Full time

Job summary

First National Bank is seeking a Supervisor of Underwriting Quality and Performance Analytics in Pittsburgh to lead the QC function across the Commercial Bank. This role is pivotal in ensuring underwriting quality and implementing performance analytics.

The ideal candidate will have at least 7 years of experience, a bachelor’s degree, and strong management, analytical, and interpersonal skills. Responsibilities include developing reporting packages and leading quality control initiatives.

Qualifications

• Minimum 7 years of experience in a related field.
• Excellent management and communication skills.
• Strong analytical, organizational, and interpersonal abilities.

Responsibilities

• Lead the Commercial Underwriting QC program.
• Oversee dashboard and reporting development.
• Govern underwriting templates and guidance.
• Partner on training and quality improvements.

Skills

Management skills

Communication skills

Organizational skills

Analytical skills

Interpersonal skills

Customer service skills

Commercial lending knowledge

Knowledge of banking policies

Education

BA or BS

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Position Overview

The Supervisor of Underwriting Quality and Performance Analytics leads the Commercial Bank's enterprise-wide Quality Control (QC) and underwriting analytics function. This role owns the QC review program, the finding and remediation workflow, and the performance reporting infrastructure that provides transparency into underwriting quality, accuracy, throughput, and risk alignment. The Supervisor partners with Underwriting leadership across C&I, IRE, and BBU to drive consistency, enhance analytical rigor, and promote strong credit discipline.

Responsibilities

• Lead the Commercial Underwriting QC program, oversee end‑to‑end reviews, manage findings and remediation, deliver trend reporting, and serve as the independent QC authority in partnership with underwriting leadership.
• Lead the development of dashboards, scorecards, and reporting packages that measure underwriting accuracy, SLA performance, volume mix, risk rating outcomes, productivity, and QC trends.
• Own monthly and quarterly enterprise reporting to senior leadership, including concise executive summaries.
• Govern underwriting templates, guidance, memo standards, and risk‑rating structure, aligning C&I, IRE, and BBU by embedding QC insights into updated guidance.
• Partner with managers and LOBs on training and quality improvements, and lead efforts to elevate underwriting standards and improve efficiencies.
• Oversee analysts supporting production reports, portfolio scorecards, pipeline tracking, and data integrity efforts.
• Provide SME support for regulatory, audit, loan review, and risk governance work.
• Identify recurring performance gaps, workflow bottlenecks, and risk indicators using data‑driven insights, and partner with Underwriting Leadership on automation, simplification, and process improvement opportunities.
• Perform other related duties and projects as assigned.

Qualifications

Minimum Level of Education Required: BA or BS

Minimum # of Years of Job Related Experience: 7

Skills Required

• Excellent management skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Excellent customer service skills
• Ability to use a personal computer and job‑related software
• MS Word – Intermediate Level
• MS Excel – Intermediate Level
• MS PowerPoint – Intermediate Level
• Exceptional knowledge of a wide range of commercial lending (C&I, ABL, & Cap markets), underwriting practices, and banking practices
• Knowledge of commercial banking policies, procedures and government regulations

Equal Employment Opportunity

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. FNB provides all applicants and employees a discrimination and harassment‑free workplace. FNB will not provide sponsorship for employment‑based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.