Supervisor of Training and Records Support

PSA Airlines, Inc.; Charlotte (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Travel privileges on the American Airlines network

401(k) with company match

Generous vacation plan

Health plan options

Employee Assistance Program

Job summary

A leading regional airline seeks a Supervisor of Training and Records Support to oversee crewmember qualifications in Charlotte, NC. The role guarantees compliance with federal aviation regulations and involves collaborating with senior leadership to optimize resources. Ideal candidates should possess management and communication skills and have prior experience in a similar training department.

Qualifications

• Previous airline training records department experience required.
• Understanding of 121 Flight and Inflight Training Manuals.
• Ability to speak/read/write in English.

Responsibilities

• Manage crewmember qualifications and ensure compliance with federal regulations.
• Collaborate with leadership for resource management and operational efficiency.
• Monitor trainee progression and maintain accurate training records.

Skills

Management

Communication

Knowledge of FARs

Education

High school diploma or equivalent

Tools

Crew Trac

Qual

MINT

Sabre

Job description

Supervisor of Training and Records Support

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Supervisor of Training and Records Support

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About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional
  
  

Responsibilities

Position Summary

The Supervisor of Training and Records Support will impact PSA Airlines’ business growth through daily management of crewmember qualifications. This position contributes to the success of the airline by ensuring all pilots, flight attendants, and dispatchers are qualified in accordance with the Federal Aviation Regulations and the AQP Training Manual to maintain the highest level of safety and service for our customers.

Job Responsibilities

• Work with senior leadership for best utilization of resources and efficiency in hotel, transportation and per diem costs for flight and in-flight operations.
• Monitor trainee progression and evaluations.
• Forecast and communicate resource needs with stakeholders for future airline growth to include device, simulator, and instructor needs.
• Develop research schedules to react to various proposed operational changes.
• Provide site administration and training for MINT.
• Function as liaison between the training department and crew scheduling, crew planning, crew pay to streamline processes in response to changes in the industry.
• Provide support to the training coordinators to maintain process integrity in the absence of the manager of training administration.
• Ensure all Pilot, FA, and Dispatch crew records are up to date, accurate, and are in alignment with the applicable training manual.
• Produce crew records to leadership for all levels of crisis management in a timely manner.
• Maintain a procedures manual for all tasks related to review, input, and auditing of crew records and scheduling.
• Manage the student planner for sim assignments, removals, and leave administration.
• Monitor pilot evaluations and track trainees thru all phases of training.
• Upgrade new systems and procedures to streamline processes in response to industry changes.
• Collaborate with the manager of AQP to ensure records accuracy and compile data for FAA/NTSB reporting.
• Work with the safety department’s internal auditors to ensure accuracy of records as the subject matter expert.
• Effectively communicate with crewmembers regarding federal regulations.
• Communicate with leadership and the FAA sharing findings or concerns and providing recommendations for resolutions.
• Validate pilot certificates are legal to avoid VDR’s. Work with the FAA to get temporaries when errors are found.
• Function as liaison between OE and scheduling to ensure timely output and line supportability of crews by reporting training completions and requalifications as well as landing, consolidation, medical and pilot certificate expirations.
• Cover operations training coordinators, manager of training. administration and the AQP manager duties as needed to minimize disruptions to operations.
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
• Performs other duties as assigned.
  
  

Position Specifics

Required

Qualifications

• High school diploma or equivalent.
• Previous airline training records department, or training department experience.
• Demonstrated knowledge of all applicable FARs.
• Understanding of 121 Flight and Inflight Training Manuals.
• Proficient in Crew Trac, Qual, MINT and Sabre.
• Ability to speak/read/write in English.
• If hired, must be able to demonstrate that you are authorized to work in the U.S.
  
  

Preferred

• At least 3 years Flight Operations Management experience.
• At least 1 years of Flight Training Support Experience.
• Experience with Comply Schedule.
• Experience writing technical documents and/or periodical literature.
  
  

Additional Information

Supervisory Responsibility: This is a supervisory position.

Delegation: In absence, responsibilities delegated to Manager of Training Admin/Crew Records.

Authorities: None.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.

AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.

Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.

Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Airlines and Aviation

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