Supervisor of Patient Financial Services

Samaritan Health Services; Corvallis (OR); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare organization is seeking a Supervisor for Patient Financial Services. This remote position will oversee daily operations, facilitate staff training, and ensure timely follow-up on claims. Candidates should have supervisory experience in healthcare and strong customer service skills to manage PFS staff effectively.

Qualifications

• Three years experience in Patient Financial Services or Access related position.
• Two years in a healthcare supervisory/leadership position.
• Experience or training with Data Analysis and process improvements required.

Responsibilities

• Responsible for direct supervision of PFS daily operations.
• Provides supervision and technical support to PFS staff.
• Interviews, makes hiring recommendations, and completes performance reviews.

Skills

Confidentiality

Communication

Customer Service

Problem Solving

Team Building

Education

High School Diploma or equivalent

Job description

• This is a remote position in which we are able to employ in the following states:Alabama, Alaska, Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin
• JOB SUMMARY/PURPOSE
  • Responsible for direct supervision of PFS daily operations as defined by Operations Manager and PFS Director. Provides supervision and technical support to PFS staff. Interviews, makes hiring recommendations, and completes performance reviews. Responsible to the System Operations Manager for all duties outlined. Reports significant problems, events and occurrences in a timely manner; consults routinely to clarify policy and department goals and objectives.
• DEPARTMENT DESCRIPTION
  • The Regional Business Office is responsible for the accurate and timely follow-up on claims for services provided at all lines of business in all service locations.
• EXPERIENCE/EDUCATION/QUALIFICATIONS
  • High School Diploma or equivalent required.
  • Three (3) years experience in Patient Financial Services or an Access related position required.
  • Two (2) years in a healthcare supervisory/leadership position required.
  • Experience or training with Data Analysis and process improvements required.
• KNOWLEDGE/SKILLS/ABILITIES
  • Confidentiality: Knowledge of the importance of confidentiality.
  • Communication: Communicate information verbally and in writing so others will understand.
  • Customer Service: Ability to communicate to people internal and external to the organization and to represent the organization to customers, the public and external sources.
  • Problem Solving: Ability to identify problems and review related information using logic and reasoning to evaluate options and implement solutions.
  • Team Building: Ability to work as part of a team or on your own.
• PHYSICAL DEMANDS

  • Rarely
    (1 - 10% of the time)

    Occasionally
    (11 - 33% of the time)

    Frequently
    (34 - 66% of the time)

    Continually
    (67 – 100% of the time)

    CLIMB - STAIRS

    LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs

    LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

    CARRY 2-handed, 0 - 20 pounds

    CARRY 1-handed, 0 - 20 pounds

    BEND FORWARD at waist

    KNEEL (on knees)

    STAND

    WALK - LEVEL SURFACE

    ROTATE TRUNK Standing

    REACH – Upward

    PUSH (0-20 pounds force)

    PUSH (20-40 pounds force)

    PULL (0-20 pounds force)

    SIT

    ROTATE TRUNK Sitting

    REACH - Forward

    MANUAL DEXTERITY Hands/wrists

    FINGER DEXTERITY

    PINCH Fingers

    GRASP Hand/Fist

    None specified