Supervisor of Locksmith Security Systems - Campus Services

Emory University; Lincoln (NE); On-site; USD 60,000 - 80,000; Full time

Job summary

Emory University seeks a Security Systems Supervisor to oversee security systems personnel and operations. The role involves supervising technicians, managing installations, and ensuring efficient operations of access control, CCTV, and alarms. Candidates should have extensive experience in security systems, strong leadership skills, and a commitment to excellence.

Qualifications

• Seven years of experience in access control and electronic security systems.
• At least two years in a supervisory role.
• Valid Georgia driver’s license and insurable driving record.

Responsibilities

• Supervise performance of electronic security systems technicians and locksmiths.
• Manage installations, service contracts, and preventative maintenance programs.
• Research and evaluate emerging security technologies.

Skills

Knowledge of security principles

Access control hardware/software

Emerging technologies

Proficiency in MS Outlook

Proficiency in MS Word

Proficiency in MS Excel

Education

High school diploma or equivalent

Job description

Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.

Description

Job Title: Security Systems Supervisor

Reporting To: Manager of Security Systems, Emory Police Department

This position supervises security systems personnel and operations, including access control, locks/keys, CCTV, and alarms.

Responsibilities

1. Supervise performance of electronic security systems technicians and locksmiths to ensure timely task completion, work efficiency, accurate billing, and customer satisfaction.
2. Develop and maintain performance metrics in software programs to evaluate personnel.
3. Assist in overseeing electronic access control, keys/locks, CCTV, and alarm systems, including inventory control, database management, contractor relationships, and warranty tracking.
4. Manage installations, service contracts, preventative maintenance programs, and respond to customer service requests.
5. Research and evaluate emerging security technologies to enhance systems.
6. Maintain inventory control databases and manage distribution of security system components.
7. Supervise management of materials, equipment, tools, and expenses, including record keeping via Mobile Aim (IPAD).
8. Ensure systems are updated with current software/hardware and backed-up regularly.
9. Assist in budgeting, planning, and reviewing blueprints, estimates, and work orders to ensure compliance with standards and policies.
10. Train assigned personnel appropriately.
11. Review plans for new construction and renovations for compliance with university standards.
12. Coordinate with internal and external stakeholders to resolve operational issues efficiently.
13. Schedule personnel to fulfill work requests.
14. Perform other related duties as assigned.

Preferred Qualifications

• Experience with A2 Key Systems.

Minimum Qualifications

• High school diploma or equivalent, plus seven years of experience in access control and electronic security systems, including at least two years in a supervisory role, or an equivalent combination of education and experience.
• Knowledge of security principles, access control hardware/software, and emerging technologies.
• Proficiency in MS Outlook, Word, Excel; knowledge of ADA, AAADM, Life Safety, and Fire codes.
• Valid Georgia driver’s license, insurable driving record, ability to lift 50 pounds, and physical capability to bend, stoop, and twist.
• Successful completion of a comprehensive background check.

Note: Tasks are primarily performed in-person at an Emory location. Remote work may be permitted at department discretion, with notice.

Additional Details

Emory is an equal opportunity employer and complies with all relevant nondiscrimination laws. We provide reasonable accommodations for qualified individuals with disabilities upon request. For accommodations or document requests, contact the Department of Accessibility Services at 404-727-9877 or 404-712-2049 (TDD). We appreciate a one-week notice for such requests.