Supervisor of Human Resources & People Services

Auburnma; Auburn (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

The Town of Auburn is seeking a Supervisor of Human Resources & People Services to lead the daily HR operations, develop personnel policies, advise leadership, and oversee benefits, payroll deductions, and compliance. The role requires strong leadership, confidentiality, and excellent communication.

Ideal candidate has a Bachelor's degree with 3–5 years HR experience, including supervisory duties, municipal exposure preferred.

Qualifications

• Bachelor’s Degree preferred in HR, Business Administration, Organizational Management or related field.
• 3–5 years of progressively responsible HR experience, with supervisory or management exposure.
• Municipal experience and health insurance experience preferred or an equivalent combination of education and experience.

Responsibilities

• Direct and coordinate the day-to-day operations of the Town’s Human Resources function.
• Develop, implement and maintain personnel policies, procedures, and administrative practices.
• Advise the Town Manager, department heads, and supervisors on personnel-related matters.
• Assist with investigations involving employee complaints, workplace conduct, harassment, discrimination or other personnel matters.
• Assist with the administration of employee compensation programs, pay classifications, and position evaluations.
• Coordinate and manage employee health and dental benefits programs for all employees including School department.
• Coordinate and manage the annual open enrollment for health/wellness/benefits.
• Provide employees with detailed information relating to plan benefits, costs and enrollment/change procedures.
• Research written notification and verbal instructions regarding available town benefit plans and COBRA regulations to retiring or terminating employees.
• Work closely with Accounting, Treasurers, Retirement, and School Departments in maintaining accurate information regarding active and retired health plan participants.
• Coordinate and manage Interactive Conferences as required in the American with Disabilities Act.
• Manage job postings for all departments and assists in the recruitment process of employees.
• Maintain strict confidentiality in all matters.
• Coordinate life insurance enrollments, audits bills.
• Manage Human Resources Generalist.
• Coordinate and manage the Family Medical leave (FMLA) process for family medical leave requests.
• Handle employee inquiries regarding human resources related matters.
• Responsible for maintaining payroll deductions, paying of weekly payroll taxes and filing quarterly taxes.
• Coordinate and Manage all Workers Compensation claims.
• Files Deferred Compensation reports.
• Performs other related duties as assigned by the Director.
• Excellent written, verbal, interpersonal, organizational, and analytical skills.

Skills

HR knowledge

Employment laws

Employee relations

Communication skills

Leadership

Discretion

Education

Bachelor's degree in HR or related

Job description

Supervisor of Human Resources & People Services

NATURE OF WORK

The essential functions or duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Duties are not necessarily in order of importance or frequency of performance.

• Direct and coordinate the day-to-day operations of the Town’s Human Resources function.
• Develop, implement and maintain personnel policies, procedures, and administrative practices.
• Advise the Town Manager, department heads, and supervisors on personnel-related matters.
• Assists with investigations involving employee complaints, workplace conduct, harassment, discrimination or other personnel matters.
• Assists with the administration of employee compensation programs, pay classifications, and position evaluations.
• Coordinates and manages employee health and dental benefits programs for all employees including School department.
• Coordinates and manages the annual open enrollment for health/wellness/benefits.
• Provides employees with detailed information relating to plan benefits, costs and enrollment/change procedures.
• Researches written notification and verbal instructions regarding available town benefit plans and COBRA regulations to retiring or terminating employees.
• Works closely with Accounting, Treasurers, Retirement, and School Departments in maintaining accurate information regarding active and retired health plan participants.
• Coordinates and manages Interactive Conferences as required in the American with Disabilities Act.
• Manages job postings for all departments and assists in the recruitment process of employees.
• Maintains strict confidentiality in all matters.
• Coordinates life insurance enrollments, audits bills.
• Manage Human Resources Generalist.
• Coordinates and manages the Family Medical leave (FMLA) process for family medical leave requests.
• Handles employee inquiries regarding human resources related matters.
• Responsible for maintaining payroll deductions, paying of weekly payroll taxes and filing quarterly taxes.
• Coordinates and Manages all Workers Compensation claims.
• Files Deferred Compensation reports.
• Performs other related duties as assigned by the Director.
• Excellent written, verbal, interpersonal, organizational, and analytical skills.

Qualifications

Education and Experience

Bachelor’s Degree preferred in Human Resources, Business Administration, Organizational Management or related field. Three to five years of progressively responsible Human Resource experience. Preferably including Supervisory or management experience. Municipal experience and experience in health insurance field preferred or an equivalent combination of education and experience. Combination of education and experience will be considered.

Knowledge, Ability and Skill

The successful candidate should demonstrate:

• Strong knowledge of human resources principles and practices.
• Knowledge of employment laws and regulatory requirements.
• Strong employee-relations and conflict-resolution skills.
• Excellent judgment and discretion when handling sensitive personnel matters.
• Ability to interpret policies, contracts, and regulations.
• Strong leadership and supervisory abilities.
• Excellent communication and presentation skills.