Supervisor of Crisis Peer Support

Radiant Health; Marion (IN); On-site; USD 52,000 - 75,000; Full time

Job summary

Radiant Health is seeking a Supervisor of Crisis Peer Support to lead and mentor our Peer Support Specialists in delivering recovery-oriented services during mobile crisis responses. This role requires flexible scheduling, on-call rotations, and occasional travel to partner offices and events.

You will collaborate with mental health professionals and law enforcement to ensure ethical, confidential, and effective support for individuals in crisis.

Qualifications

• Certified Peer Support Professional certification required.
• Willing to obtain Peer Supervisor Certification.

Responsibilities

• Supervise and mentor Peer Support Specialists.
• Oversee peer support services during mobile crisis responses.
• Collaborate with mental health professionals, law enforcement, and crisis team members.
• Ensure timely follow-up with individuals post-crisis.
• Contribute to program development and evaluation.
• Monitor and analyze data to improve service delivery and outcomes.
• Manage scheduling and assignments for peer support specialists.

Skills

Leadership

Supervision

Mentorship

Crisis intervention

Team collaboration

Documentation

Communication

Ethical standards

Education

Certified Peer Support Professional Certification

High School Diploma or GED

Peer Supervisor Certification (willing to obtain)

Job description

Are you a Certified Peer Support Professional with a passion for helping others navigate mental health challenges and recovery?Radiant Health is looking for a Supervisor of Crisis Peer Support to help lead the delivery of compassionate, recovery-oriented peer support to individuals experiencing mental health crises. In this role, you will supervise and mentor Peer Support Specialists, oversee peer support services during mobile crisis responses, and collaborate with mental health professionals and community partners to ensure individuals receive the support, advocacy, and resources they need. This position requires a flexible schedule, including evenings, nights, weekends, and holidays, as needed. The position also participates in an on-call rotation. Occasional travel to other offices, meetings, conferences, and/or seminars may be required.Your lived experience, leadership, and commitment to recovery can make a meaningful difference in the lives of those we serve!What you'll Do:Supervision and Leadership:Supervise and provide guidance to peer support team.Conduct regular team meetings to discuss cases, share experiences, and provide updates.Offer mentorship and professional development opportunities for team members.Ensure adherence to ethical standards and best practices in peer support.Service Delivery:Oversee the provision of peer support services during mobile crisis responses.Assist in de-escalating crisis situations using peer support techniques.Collaborate with mental health professionals, law enforcement, and other crisis team members.Ensure timely and appropriate follow-up with individuals’ post-crisis.Program Development and Evaluation:Contribute to the development and implementation of peer support programs and protocols.Monitor and evaluate the effectiveness of peer support interventions.Collect and analyze data to improve service delivery and outcomes.Prepare reports and documentation as required.Client and Community Engagement:Advocate for the needs and rights of individuals in crisis.Facilitate connections to community resources and ongoing support services.Educate the community about the role and value of peer support in crisis intervention.Maintain confidentiality and professional boundaries with clients.Administrative Duties:Manage schedules and assignments for peer support specialists.Ensure compliance with organizational policies and procedures.Handle administrative tasks such as timesheets, reports, and other documentation.Provide weekly peer supervisionParticipate in staff training and development sessions.If you are ready to lead with empathy, empower your peers, and help strengthen crisis support in your community, we encourage you to apply!To support a safe and healthy environment for the individuals we serve and for one another, all employees of Radiant Health are required to comply with organizational health and infection prevention requirements as a condition of employment. This includes providing documentation of immunization status, completing required health screenings, and adhering to communicable disease prevention protocols applicable to the role and work environment. Radiant Health will review requests for reasonable accommodation in accordance with applicable federal and state law.High School Diploma or GEDCertified Peer Support Professional Certification RequiredWilling to obtain a Peer Supervisor CertificationPersonal lived experience with substance use and/or mental health challenges and recoveryPrevious experience in a supervisory or leadership role, preferably within a mental health or crisis response setting.