Supervisor of Clinical Services

Encompass Medical Group; Kansas City (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

PTO

Medical benefits

401(k) plan

Job summary

Encompass Medical Group in Kansas City, MO seeks a Supervisor of Clinical Services to support the Office Manager and lead clinic staff across administrative and clinical tasks. Responsibilities include coordinating records, payroll input, equipment maintenance, and acting as a liaison among staff, patients, and vendors while ensuring confidentiality and quality of care.

The role requires RN or LPN licensure and prior clinic management experience; travel to other offices may be required.

Qualifications

• RN/LPN license required.
• Previous management experience in medical field preferred.
• Experience in a clinical environment preferred.

Responsibilities

• Assists Office Manager with administrative support for the office.
• Acts as liaison between staff, patients, outside facilities, and vendors.
• Collects and compiles information for monthly reports.
• Updates employee time accruals and payroll information.
• Maintains confidentiality of medical and administrative information.
• Provides information and assistance to patients as needed.

Skills

Administrative skills

Microsoft Office

Communication

Patient relations

Time management

Education

RN/LPN license

Tools

Office software

Payroll systems

EKG

Spirometry

Nerve Conduction

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Supervisor of Clinical Services

40 hrs/wk Kansas City, MO, US

30+ days ago Requisition ID: 1872

Encompass Medical Group is a primary care provider group and is dedicated to only the highest standards of healthcare excellence as exemplified in all five of our offices located throughout the Kansas City metro area.

Encompass Medical Group is currently recruiting for a Supervisor of Clinic Services position within our Wornall office. This is a full time position. This position is responsible for the administrative support and management assistance for the Office Manager as well as for the organizational support for the staff members within the clinic.

Position Summary: Assists the Office Manager and associates with administrative support for the office. Acts as a liaison between the staff, patients, outside affiliated facilities, and vendors.

Position Accountabilities:

• Maintains confidentiality of all medical and administrative information.
• Assists the Office Manager with collecting and compiling of information for monthly reports.
• Attends meetings, as needed.
• Assists with compiling and recording payroll information to include updating employee time accruals in the absence of the Office Manager.
• Begins initial investigation into patient complaints in the absence of the Office Manager, and reports directly to Office Manager.
• Responsible for medical equipment supply ordering and periodic maintenance in the office.
• Acts as a resource person for all office employees.
• Provides information and assistance to patients as needed.
• Disseminates appropriate information throughout the center as directed by the Office Manager.
• Conducts medical in-services and remedial training as needed.
• Attends to clinic emergencies and assists with transport as needed.
• Provides feedback to the Office Manager on quality of clinical staff performance.

Performs other duties as assigned or requested.

Job Specifications:

Minimum Education

• RN/LPN license required

Minimum Experience

• Previous management experience in the medical field preferred
• Previous experience working in a clinical environment preferred

Skills – Administrative

• Ability to establish and maintain effective working relationships with administrative personnel, peers, and patients
• Excellent computer skills to include Microsoft Word, Excel, Outlook, PowerPoint, and Access
• Effective oral and written communication skills
• Ability to prioritize multiple tasks and meet deadlines
• Superior organizational skills

Skills – Machine

• Computer
• Copy machine
• Fax Machine
• EKG
• Spirometry
• Nerve Conduction
• Other medical machinery, as needed

Working Conditions/Physical Demands:

• May be required to travel to other offices within the Kansas City metro
• Job duties require standing or walking 50%, sitting 50%
• Requires some lifting, stooping, and walking
• Minimal exposure of chemicals, body fluids, or bloodborne pathogens

Encompass Medical Group is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of race, creed, color, sex, sexual orientation, age, marital status, physical or mental disability, religion, national origin, military service, or any other protected category. We initiate and promote equal employment opportunities.

We offer a very competitive salary, PTO, and generous benefit plans, including medical, dental, vision, life, and long-term disability coverage, and a 401(k) plan. Our cooperative, team-oriented environment is another advantage of working at Encompass Medical Group. Drug screen and background check required. Compensation commensurate with education, professional experience, and required credentials.