SUPERVISOR OF CASH TERMINAL OPERATIONS

State of New Hampshire; Nashua (NH); On-site; Full time

Job summary

The State of New Hampshire is seeking a Supervisor of Cash Terminal Operations for the DMV. This full-time role involves supervising office operations, ensuring customer service excellence, and managing cash transactions. The ideal candidate will have an associate's degree and supervisory experience, along with a valid driver's license for statewide travel. The position offers a comprehensive benefits package including health insurance and retirement contributions.

Benefits

Health Benefits

Retirement Contributions

Paid Holidays

Life Insurance

Wellness Incentives

Qualifications

• Two years' experience in public contact roles with supervisory duties.
• Valid driver's license and transportation for statewide travel.

Responsibilities

• Supervise DMV personnel at satellite offices.
• Verify security of cash terminals and maintain accurate records.
• Implement procedures to prevent theft and fraud.

Skills

Customer Service

Transaction Accuracy

Education

Associate's degree in business management

Associate's degree in administration

Associate's degree in information systems

Associate's degree in accounting

Job description

Join to apply for the SUPERVISOR OF CASH TERMINAL OPERATIONS role at State of New Hampshire.

Position Details

Department of Safety, Division of Motor Vehicles, 110 Broad Street, Nashua, NH 03064. Position #10634. Full-time, 40-hour work week, non-exempt.

Salary

The pay range is $19.96/hr - $26.41/hr. Actual pay depends on skills and experience. Discuss with your recruiter for more details.

Summary

Supervise, organize, and oversee daily DMV office operations focusing on customer service, transaction accuracy, and petty cash management, ensuring compliance with business practices and processes.

Qualifications

• Associate's degree in business management, administration, information systems, accounting, or related field. Additional education may substitute for experience.
• Two years' experience in public contact roles with supervisory or administrative duties. Additional experience may substitute for education.
• Valid driver's license and transportation for statewide travel.

Additional Requirements

• Criminal record and motor vehicle record checks.
• Completion of an intensive multi-week training program.
• Flexible schedule including early mornings, evenings, weekends, and travel.

Responsibilities

• Supervise DMV personnel at satellite offices, ensuring high customer service standards.
• Verify security of cash terminals and maintain accurate cash and transaction records.
• Process applications and transactions accurately in the DMV database.
• Manage daily closeouts, deposits, and petty cash.
• Implement procedures to prevent theft and fraud.
• Support employee evaluations, training, and scheduling.
• Assist with policy implementation and maintain confidentiality of records.

Benefits

The total compensation package includes health benefits, retirement contributions, paid holidays, leave, life insurance, wellness incentives, and more. For details, visit benefits link.