Supervisor of Absence and Leave Case Management

TriHealth; Blue Ash (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

TriHealth in Blue Ash, OH is seeking a Supervisor of Absence and Leave Case Management to lead daily operations and 3-9 team members. You will provide orientation, ongoing training, mentoring, and oversee budgeting, regulatory compliance, and performance metrics across absence and leave case management.

The role emphasizes service quality and safety initiatives within Occupational/Environmental/Safety and Quality teams.

Qualifications

• Bachelor's degree in healthcare
• 3-4 years' experience Healthcare Field

Responsibilities

• Manage the day to day operations of the Absence and Leave Case Management department and provides managerial oversight.
• Ongoing coaching, mentoring, and supervision of the case management team including but not limited to: Performance reviews, hiring, terminations, and all decisions with matter of importance as they pertain to staffing of the department.
• Development and oversight of ergonomics program.
• Provides input to and assists in the development of budget preparation, financial analysis, development of action plans for programs to remain fiscally sound and provide growth and contribution to organization.
• Collaborate with Employee Health and HR Service Center and Leave Team Leaders as needed to ensure team members and managers receive excellent service and that is reflected in satisfaction surveys.
• Ensures compliance with all Ohio BWC regulations and completes all renewal applications and annual reports of paid compensation.
• Track injury trends and costs and provide meaningful information/reports to Occupational/Environmental/Safety and Risk departments.
• Play an active role in the implementation of Safety Initiatives. Track WC and LOA cases and review processes and procedures for areas of improvement.
• Maintain Training and compliance with HIPAA privacy requirements regarding the transfer of personal health information in any form as it pertains.

Education

Bachelor's degree in healthcare

Job description

Other Job-Related Information

Direct Report FTEs = 3-9

Job Description

Supervisor of Absence and Leave Case Management *

Make a difference every day as Supervisor Absence Leave Case Management at TriHealth. Join a compassionate, servant-led team committed to excellence in case management while working in a supportive environment.

We offer a comprehensive benefits package!

Location

4665 Cornell Road, Blue Ash, OH 45241

Work Schedule

• Day Hours
• No holidays or weekends

Incentives & Benefits

We offer a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits

Job Requirements

• Bachelor's degree in healthcare
• 3-4 years' experience Healthcare Field

Job Overview

Provides daily oversight and leadership to the case management team by providing orientation, ongoing training, mentoring, and supervising 3-9 team members. Assists with financial management including budget development and financial analysis. Assures regulatory compliance - Bureau of Workers Compensation self-insured renewals and acquisition updates; outcomes tracking; team member service and satisfaction; performance improvement initiatives. Reporting and Metrics as it relates to days saved in returning employees to work, injury trends and costs, with meaningful information/reports to Occupational/Environmental/Safety and Quality teams, other reports as needed. Annual OSHA reporting; Annual Bureau of Labor &Statistics Surveys Reporting; Annual Ohio BWC Reporting. May carry a small caseload as needed.

Job Responsibilities

Manage the day to day operations of the Absence and Leave Case Management department and provides managerial oversight. Ongoing coaching, mentoring, and supervision of the case management team including but not limited to: Performance reviews, hiring, terminations, and all decisions with matter of importance as they pertain to staffing of the department. Development and oversight of ergonomics program. Provides input to and assists in the development of budget preparation, financial analysis, development of action plans for programs to remain fiscally sound and provide growth and contribution to organization.

Collaborate with Employee Health and HR Service Center and Leave Team Leaders as needed to ensure team members and managers receive excellent service and that is reflected in satisfaction surveys.

Ensures compliance with all Ohio BWC regulations and completes all renewal applications and annual reports of paid compensation.

Track injury trends and costs and provide meaningful information/reports to Occupational/Environmental/Safety and Risk departments. Play an active role in the implementation of Safety Initiatives. Track WC and LOA cases and review processes and procedures for areas of improvement. Update processes and procedures as needed, based on review or as required.

Maintain Training and compliance with HIPAA privacy requirements regarding the transfer of personal health information in any form as it pertains.

Other Job-Related Information

Direct Report FTEs = 3-9

Working Conditions

• Bending - Rarely
• Climbing - Rarely
• Concentrating - Consistently
• Continuous Learning - Consistently
• Hearing: Conversation - Consistently
• Hearing: Other Sounds - Consistently
• Interpersonal Communication - Consistently
• Kneeling - Rarely
• Lifting <10 Lbs - Frequently
• Lifting 50+ Lbs - Rarely
• Lifting 11-50 Lbs - Rarely
• Pulling - Rarely
• Pushing - Rarely
• Reaching - Occasionally
• Reading - Consistently
• Sitting - Consistently
• Standing - Frequently
• Stooping - Rarely
• Talking - Consistently
• Thinking/Reasoning - Consistently
• Use of Hands - Consistently
• Color Vision - Rarely
• Visual Acuity: Far - Occasionally
• Visual Acuity: Near - Consistently
• Walking - Frequently

Leadership Performance Standards

Achievement Of Annual Pillar Goals

TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:

• Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance

Leadership Competencies

• TriHealth Way of Leading
• TriHealth Way of Serving
• Transformation Change
• Drive for Results
• Build Organizational Talent

Leadership Tactics

Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.

Regularly Round on Team Members, using questions from the rounding log.

• 25 or fewer team members = monthly
• 26-50 team members = every other month
• 51+ (and optional team members) = quarterly

Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.

Model, coach and validate team members’ use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).

Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.

About Us

Careers at TriHealth are diverse. From clinical to administrative, sales to service, our team members contribute skills that are as varied as the services we offer and the people we serve. As an employer, TriHealth demonstrates the organization's values by offering comprehensive benefits packages, competitive wages, and milestone recognition. Explore our career options to help you determine the type of job best for you as well as help narrow your search within our website. We look forward to you joining the TriHealth family!