Supervisor, Ocean Import

DSV - Global Transport and Logistics; Boston (MA); On-site; USD 76,000 - 95,000; Full time

Job summary

DSV - Global transport and logistics in the USA (Boston) is seeking an Ocean Import Supervisor to lead the import operations team and ensure compliant, timely shipments. The role focuses on supervising freight forwarders, coordinating with carriers, and maintaining accurate system data.

The candidate should have 3–5 years in ocean import operations, with a preference for a Bachelor's degree in logistics or related field.

Qualifications

• Bachelor's degree preferred in logistics, transportation, or related field; relevant work may substitute
• 3–5 years of ocean import operations experience, including supervisory responsibility

Responsibilities

• Manage day-to-day operations of the ocean import department
• Ensure compliance with customs regulations and company policies
• Supervise a team of ocean import freight forwarders
• Coordinate with internal and external stakeholders for timely, cost-effective shipments
• Resolve issues related to customs, documentation, and delays
• Coordinate with ocean carriers, trucking companies, and other service providers
• Ensure accurate data entry into the transportation management system
• Provide guidance and training on import regulations and procedures
• Prepare reports and metrics for import operations

Skills

Import regulations knowledge

Strong communication

Fast-paced prioritization

Attention to detail

Analytical problem solving

Education

Bachelor's degree in logistics/transportation

Tools

SAP

Transportation Management Systems

Microsoft Office

Job description

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to [e-mail].

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Boston, McClellan Hwy

Division: Air & Sea

Job Posting Title: Supervisor, Ocean Import - 130311

Time Type: Full Time

An Ocean Import Supervisor is responsible for managing the import process for ocean freight shipments, ensuring compliance with customs regulations and company policies. This position supervises a team of ocean import freight forwarders and works closely with internal and external stakeholders to ensure timely and cost-effective delivery of shipments.

Duties And Responsibilities

• Manage the day-to-day operations of the ocean import department
• Ensure compliance with customs regulations and company policies
• Supervise a team of ocean import freight forwarders
• Communicate with internal and external stakeholders to ensure timely and cost-effective delivery of shipments
• Resolve issues related to customs, documentation, and shipment delays
• Coordinate with the ocean carrier, trucking companies, and other service providers
• Ensure accurate and timely data entry into the company's transportation management system
• Provide guidance and training to team members on import regulations and procedures
• Prepare reports and metrics related to import operations

Educational Background / Work Experience

• A bachelor's degree in logistics, transportation, or a related field is preferred. However, relevant work experience may be considered in lieu of formal education.
• Candidates should have a minimum of 3-5 years of experience in ocean import operations, including experience in a supervisory role.

Skills & Competencies

• In-depth knowledge of import regulations and customs procedures
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks
• Attention to detail and accuracy
• Strong analytical and problem-solving skills
• Proficient in Microsoft Office and transportation management systems

Supervisory Responsibilities (if Any)

• This position will supervise a team of ocean import coordinators.

Preferred Qualifications

• Certified Customs Specialist (CCS) or Certified Customs Broker (CCB) designation
• Experience with SAP or other enterprise resource planning systems
• Knowledge of import regulations and procedures for other transportation modes (air, land)

Language Skills

• Fluent in English (oral and written)

Computer Literacy

• Proficiency in Microsoft Office and transportation management systems is required.
• Experience with SAP or other enterprise resource planning systems may be preferred.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time. Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $76,032.00 – 95,040.00 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

Visit dsv.com and follow us on LinkedIn, Instagram and Facebook

#StartHereGoAnywhere