Supervisor Nursing Operations

Atrium Health; Lexington (NC); On-site; USD 95,000 - 130,000; Full time

Job summary

Atrium Health is seeking an experienced Nursing Manager to provide executive leadership for patient care services. The role includes staffing leadership, collaboration with Nursing Management and the Admitting/Bed Management teams, and ensuring adherence to policies and performance standards.

The position requires an RN license, BSN/BS/MSN, and a track record in acute care and leadership, with a focus on continuous care quality and disaster readiness. On-call responsibilities are included.

Qualifications

• Graduation from an accredited school of nursing; BSN/BS/MSN required; Masters preferred.
• Three years acute care nursing experience and three years supervisory or leadership experience required.
• Current licensed RN in the applicable state; Certification within one year; BCLS required; ACLS/PALS may be required within one year.

Responsibilities

• Acts as liaison for hospital executive director on call and patient care services management team.
• Leads appropriate staffing placements and collaborates with Nursing Management and Staffing Office.
• Analyzes resource utilization trends and recommends changes to Nursing Director/Manager.
• Coordinates patient placement with Admitting, Bed Management, and clinics; conducts daily debriefings.
• Collaborates with physicians, nurses and ancillary staff to resolve clinical/operational issues; co-management with Hospitalists.
• Serves as resource for policies, standards and performance; provides disciplinary counsel as appropriate.
• On-site liaison for Hospital Administrator on-call; communicates with Communications/Marketing as needed.
• Promotes Caring Science, professional development, and a respectful practice environment.
• Ensures disaster plans are followed and coordinates related activities; represents CNO after hours.

Education

BSN/BS/MSN required; Masters preferred

Job description

EDUCATION/EXPERIENCE: Graduation from an accredited school of nursing, BSN, BS or MSN required. Masters degree in a related field preferred. Three years acute care (Emergency, Medical-Surgical, or Critical Care) nursing experience and three years supervisory or leadership experience required.

LICENSURE, CERTIFICATION, and/or REGISTRATION: Current license as a Registered Nurse in the State of applicable state. Certification within one year of hire required. BCLS required. Advanced Cardiac Life Support (ACLS) or Pediatric Advanced Life Support (PALS) may be required within one year.

Essential Functions

• Ensures administrative continuity to staff, patients, and families while acting as a liaison for the hospital executive director on call and the patient care services management team. Aware of and responds to activities occurring within the entire house during assigned work hours.
• Collaborates with Nursing Management and Nursing Staffing Office provides primary leadership in the appropriate placement of nursing staff for staffing decisions during assigned hours.
• Analyzes trends in utilization of resources and recommends changes to Nursing Director and/or Nurse Manager.
• Provides consultation to ensure appropriate and timely placement of patients in conjunction with the Admitting Office, Bed Management, Clinics and patient care areas. Coordinates and conducts Daily Debriefings including weekends and holidays. Initiates decision to escape capacity management plan when necessary and communicates this information accordingly.
• Collaborates with physicians, nurses and ancillary staff to resolve clinical/operational issues. Teams with Hospitalists in a co-management model to facilitate communication and throughput within the organization.
• Serves as a resource for policies, standards, and performance issues. Provides disciplinary counsel as appropriate and communicates to the Nurse Manager and/or Nursing Director as appropriate.
• Serves as a resource for patient care quality, compliance and regulatory standards. Initiates action for resolution and notifies Nurse Manager and/or Nursing Director for follow up.
• Serves as on-site liaison for Hospital Administrator on-call. Provides information to the Office of Communications Marketing and Media regarding patients or situations of interest to the media.
• Communicates in an effective, positive and professional manner, role-modeling behaviors congruent with Caring Science. Serves as on-site liaison for resolution of Service Excellence issues.
• Ensures a biogenic environment that stimulates the ongoing professional development of staff in accordance with the principles of Shared Governance, Caring Science, and professional practice. Develops and fosters relationships that support the continuous enhancement of care delivery, and patient and staff satisfaction through a professional practice environment of mutual respect.
• Ensures that the hospital disaster plans and policies are followed throughout the hospital and coordinates activities as needed.
• Represents the Chief Nursing Officer/Directors of Nursing with on-site operational and clinical leadership after normal business hours.

Skills/Qualifications

• Negotiation and conflict resolution skills
• Resilient and flexible in a changing environment
• Functions effectively under stressful and difficult situations
• Excellent and effective oral and written communication skills
• Ability to work effectively with the team

Work Environment

• Clean, well-lit and comfortable climate
• Potential exposure to contamination with bloody or bodily fluids, requiring protective equipment
• Highly stressful, dynamic conditions
• Manage multiple tasks simultaneously, defining details, sending and receiving clear and accurate verbal communication
• May be required to be on standby and work extended shifts
• Required Protective Equipment: eye/face protection, gown, mask, gloves

Physical Requirements

0%35%65%tototo35%65%100%N/AActivityXStandingXWalkingXSittingXBendingXReaching with armsXFinger and hand dexterityXTalkingXHearingXSeeingLifting, carrying, pushing and or pulling:X20 lbs. maximumX50 lbs. maximumX100 lbs. maximum