Supervisor - Microbiology

Ochsner Health; New Orleans (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

Ochsner Health in New Orleans seeks a Laboratory Supervisor to oversee daily operations of an assigned lab section, ensuring compliance with accrediting standards and maintaining patient safety. This role combines operational leadership with hands-on technical duties.

The ideal candidate has an associate degree in medical lab technology, ASCP certification, and at least four years of high complexity testing experience, with strong data skills and the ability to train staff and manage projects.

Qualifications

• Associate degree required; Bachelor's preferred in medical technology or related field.
• ASCP certification and state license if applicable.

Responsibilities

• Coordinates daily operations in assigned laboratory section.
• Supervises, trains, and develops department staff.
• Oversees performance improvement and quality control programs.
• Ensures fiscal responsibility within the lab.
• Participates in PALM and department projects.

Skills

Data entry

Verbal & written communication

Windows applications

Interpersonal skills

Analytical skills

Stress management

Education

Associate's degree in medical laboratory technology

Bachelor's degree in medical technology or related field

Tools

Laboratory Information System (LIS)

Windows

Job description

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This role is responsible for the operational, technical, and personnel management of an assigned laboratory section. The position ensures smooth day-to-day workflow, resolves operational issues, and escalates concerns to the Lab Manager or Physician Supervisor when appropriate. The role maintains a patient- and client-focused environment that meets all accrediting and regulatory standards. It oversees the training, competency, and performance of section staff and performs technical duties as needed. The position promotes and enforces all company and laboratory policies, ensuring consistent compliance and high-quality service. It requires strict confidentiality regarding patient and personnel information and demands a high level of professional excellence, including sound independent judgment, reliability, initiative, flexibility, and strong ethical standards. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

• Required - Associate's degree in medical laboratory technology, medical laboratory science, or clinical laboratory science
• Preferred- Bachelor's degree in medical technology, medical laboratory science, clinical laboratory science, or chemical, or biological science. Copy of Transcript.

Work Experience

• Required - 4 years training and experience in high complexity testing in the respective specialty under a qualified Medical Director. Experience working in controlled environment, following safety measures to minimize exposure to chemicals, body fluids, blood borne pathogens, etc.

Certifications

• Required - Current license in the state of practice (if applicable).
• Required - ASCP certification as a Medical Laboratory Scientist generalist, Medical Laboratory Technician or Medical Technologist generalist. Any incumbents certified by ASCP on or after January 1, 2004 must successfully complete the requirements of the ASCP's Certification Maintenance Program.

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Judgmental skills in order to identify and solve problems as well as handle difficult situations
• Analytical skills necessary to prepare/interpret a variety of management reports, analyze complex data and trouble shoot equipment
• Analytical skills to collect data, perform calculations, maintain system logs and operate laboratory computer equipment
• Skills to manage stress in order to maintain a professional atmosphere and provide quality service
• Preferred- Advanced analytical skills necessary in order to analyze complex data and trouble shoot equipment

Job Duties

• Coordinates daily operations
• Supervises, trains and develops department staff
• Oversees performance improvement and quality control programs
• Ensures fiscal responsibility
• Participates in PALM and department projects

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Mechanical lifting devices (e.g., carts, dollies, etc.) or team lifts should be utilized. Must be able to stoop, bend, reach and grab with arms and hands, manual dexterity. Must be able to sit for prolonged periods of time. Must be able to travel throughout and between facilities. Must be able to work a flexible work schedule (e.g. more than 8 hours a day, weekend).

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure for communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site.

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or [e-mail]

This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.