Supervisor, Manufacturing - Imaging (BCS)

RRD Company; Northern (KY); Hybrid; USD 69,000 - 107,000; Full time

Benefits offered by this job

Medical

Dental

Vision coverage

Paid time off

Disability insurance

401(k) with match

Life insurance

Other voluntary insurance coverages

Tuition assistance

Maternity leave

Adoption assistance

Employer/partner discounts

Job summary

RRD Company seeks a Supervisor, Manufacturing - Imaging to lead the imaging, dock and mailroom teams across multiple shifts. Strong leadership, process understanding, and ISO compliance are essential to ensure accurate communication, on-time delivery, and continuous improvement in a dynamic production environment.

The role emphasizes cross-functional collaboration with customer service, scheduling, and other locations, aiming to optimize efficiency, quality, and safety while managing budgets and

Qualifications

• Bachelor’s degree in Business, Manufacturing or related field preferred.
• 3+ years experience in multi-shift department management in a manufacturing environment, preferably printing or fulfillment.
• Broad technical knowledge in the commercial print and/or fulfillment field.
• Strong written and verbal communication skills within all levels of the organization.
• Experience with scheduling, ISO compliance, and SOP adherence.
• Ability to drive process improvement and handle multiple tasks concurrently.

Responsibilities

• Supervises employees in imaging, dock and mailroom departments.
• Directs activities to ensure accurate communications and seamless operations across shifts and departments and with vendors.
• Maintains high employee efficiency and morale through leadership and human relations principles.
• Maintains knowledge of manufacturing processes, ISO and SOPs, equipment, and safety requirements.
• Plans and schedules workflow; adjusts schedules per business needs.
• Organizes work for efficient operations and ensures KPIs are met.
• Administers policies, selects hires, promotions, and paperwork with proper documentation.
• Tracks department expenditures and labor costs; provides reporting to management.
• Troubleshoots processes; coordinates with team to resolve issues.
• Promotes a positive work environment and adherence to ISO instructions.
• Collaborates with other departments to ensure timely shipment of products.

Skills

People management

Communication

Process improvement

Problem solving

Multi-tasking

Adaptability

Learning ability

Education

Bachelor's degree in Business/Manufacturing

Tools

Windows & MS Office

WCSS WBS Monarch

DPrint FM Pro

Job description

Supervisor, Manufacturing - Imaging (BCS)

• Full-time
• Marine MOS: 0402:Logistics Officer
• Army MOS: 90A:Logistics
• Department: Production & Manufacturing
• Shift: 3rd Shift
• Coast Guard MOS: Managemt:Management
• Compensation: USD 68,500 - USD 106,900 - yearly

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Supervises and directs the activities of employees in the fulfillment department to ensure accurate and seamless operations within the organization and across shifts, departments, and vendors. Uses sound management principles and techniques to manage and develop talent, skills, and processes.

2nd Shift: 2pm - 10pm -or- 3rd Shift: 10pm-6am

Responsibilities

• Supervises employees in the imaging, dock and mailroomdepartments.
• Directs the activities of employees to ensure accurate communications and seamless operations within the company across shifts and departments and with vendors.
• Achieves a high level of employee efficiency and morale through leadership and the use of sound management and human relations principles.
• Maintains thorough knowledge of all manufacturing processes, ISO and SOPs, continuous improvement, equipment, safety, and other regulatory requirements.
• Works closely with customer service, scheduling, manufacturing departments, and other locations and vendors to ensure timely production and delivery of customer products.
• Effectively plans and schedules workflow through the department and modifies schedules as needed in accordance with business needs.
• Organizes work for efficient operations. Ensures that departmental goals, including safety, quality, continuous improvement, and KPIs are established and met.
• Administers policies and procedures and recommends changes as necessary. Follows positive employee relations practices. Selects and recommends candidates for hire, promotion, recognition, disciplinary action, and/or termination keeping appropriate documentation.
• Tracks and controls department expenditures and labor costs to ensure compliance with plant and department budgets. Provides reporting and analysis to management.
• Troubleshoots processes when necessary. Works with team members to resolve, and request other resources as necessary.
• Promotes a positive work environment, sound training programs, and adherence to ISO work instructions and procedures.
• Works closely with other departments to ensure the accuracy of work performed and the timely shipment of products to customers.

Qualifications

• Broad technical knowledge in the commercial print and/or fulfillment field.
• Demonstrated ability to successfully manage people and direct work activities.
• Strong written and verbal communication skills and the ability to communicate effectively at all levels within the organization.
• Knowledge of Windows applications; Microsoft Office products; and database systems. Experience with WCSS, WBS, Monarch Foundation, DPrint, and FM Pro ship schedules is a plus.
• Demonstrated comfort and ability to learn and leverage new systems.
• Bias for process focus and the demonstrated ability to drive process improvement. Must have demonstrated flexibility to multi-task and shift focus and re-prioritize as the situation dictates.
• Demonstrated ability to proactively approach problems and drive for results.
• Bachelor's degree in Business, Manufacturing or related field preferred.
• 3 or more years experience in comprehensive multi-shift department management in a manufacturing environment. Printing or fulfillment environment preferred.

ll your information will be kept confidential according to EEO guidelines.

Thenational pay range for this role is $68,500 to $106,900 annually. The payrange may beslightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program.

• medical
• dental
• vision coverage
• paid time off
• disability insurance
• 401(k) with match
• life insurance
• other voluntary supplemental insurance coverages
• tuition assistance
• maternity leave
• adoption assistance
• employer/partner discounts

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

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