Supervisor, Lot Operations

CAI Cox Automotive Corp Svcs., LLC; Grove City (OH); On-site; USD 50,000 - 76,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Seven holidays

Wellness days

Job summary

Cox Automotive USA in Grove City, OH is seeking a Supervisor, Lot Operations to manage daily sale lot operations onsite, Sunday through Thursday, 7:30 AM to 5:30 PM. The role focuses on supervising check-in workflows, coordinating vehicle flow, and delivering high-quality customer service.

Ideal candidates hold a High School Diploma or GED with 5 years in related fields or a related bachelor’s degree with relevant experience; strong leadership and safety awareness are essential for success in

Qualifications

• High School Diploma or GED plus 5 years in a related field; automotive shop preferred.
• Alternate: bachelor’s degree in related field with 3 years experience; master’s 1 year; PhD up to 1 year.
• 1+ year of management, supervisory, or lead role.

Responsibilities

• Assist with daily lot operations to ensure efficiency.
• Supervise daily operation of vehicle check-in area.
• Coordinate movement of vehicles from check-in to sale lanes.
• Provide quality service and resolve customer problems.
• Inspect and maintain lot operations equipment.
• Monitor lot damage and review issues with Operations Manager.
• Schedule and prepare vehicles for sale with Reconditioning, Check-in, Factory and Fleet/Lease departments.
• Lead the lot operations team; enforce policies and support safety procedures.
• Assist manager with counseling and performance appraisals.
• Demonstrate safety commitment and follow Safety Excellence guidelines.
• Review staffing levels to ensure efficiency and KPIs.

Skills

Communication skills

Customer service

Computer skills

Driver's license

Vehicle operation

Supervisory experience

Safety awareness

Education

High school diploma or GED

Bachelor's degree in related field

Tools

MS Office

Job description

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Supervisor, Lot Operations Management Level Supervisor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Compensation includes a base salary in the range of $50,400.00 - $75,600.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description Work Schedule: This position is based onsite at Grove City, OH, and follows a Sunday through Thursday schedule. Typical hours are 7:30 AM to 5:30 PM Daily end times may vary depending on workload and business demand.

Job Responsibilities

• Assist with lot operations on a daily basis to ensure efficient operations prior to and after sale.
• Supervise the daily operation of the vehicle check-in area by supervising and coordinating the activities and the workflow of the sale lot drivers, check-in personnel, lane captains and other lot operations employees.
• Ensure efficient lot operations by coordinating the movement of vehicles from check-in to the sale lanes. Supervise flow to ensure that incoming vehicles are received, stocked-in, numerated and parked in the proper areas.
• Provide quality service and interact with customers to resolve any problems that may occur.
• Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition.
• Monitor lot damage and meet with Operations Manager on a regular basis to review and resolve potential lot operations problems.
• Coordinate with Reconditioning, Check-in, Factory and Fleet/Lease departments to schedule and prepare vehicles for sale, ensure accurate and efficient vehicle check in and proper sequence of vehicles.
• Supervise and direct the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and monitoring work for accuracy and conformance to policies and procedures.
• Assist manager in counseling and disciplining employees as necessary. Under the direction of the manager, plan, monitor and evaluate employee job performance, and assist manager in conducting performance appraisals.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
• Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
• Enforce all company policies and procedures related to employee and customer conduct.
• Perform other duties as assigned by manager.

Qualifications

High School Diploma/GED and 5 years' experience in a related field (automotive shop preferred). The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience. 1+ year of experience in management, supervisory, or lead role. Minimum of 3 years lot operations experience preferred. Experience in automobile industry or the Auction business preferred. Strong communication and interaction skills required. Competent supervisory and organizational skills required. Good computer and software knowledge. Safe drivers needed; valid driver's license required. Ability to drive vehicles with standard and automatic transmission. Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb. Manual dexterity, repetitive motion tasks. Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

Work Environment

Occasional exposure to moving mechanical parts hazard, electrical shock hazard and toxic or caustic chemicals. Moderate noise level. Exposure to all weather conditions.

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Cox brings together the world's greatest minds to help breathe life into new possibilities - and drive innovation for a better future. That's why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world's biggest challenges. Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.