Supervisor, LM Operations

RXO, Inc.; Grand Rapids (MI); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401k match

Pre-tax accounts

Disability insurance

Life insurance

EAP

Leadership development

Paid time off

Job summary

RXO, Inc. in Grand Rapids is hiring a Last Mile Operations Supervisor to lead a productive team, uphold safety and quality, and drive continuous improvement across daily tasks.

You will assign work, monitor equipment and inventories, mentor associates, and collaborate with cross‑functional partners to ensure on‑time deliveries and excellent service. This role requires hands‑on leadership, strong communication, and practical problem solving in a fast‑paced logistics environment.

Qualifications

• 2 years of supervisory experience.
• 5 years of logistics/transportation experience.
• Experience with Microsoft Office.

Responsibilities

• Assign work activities and monitor group activities
• Instruct associates in proper equipment, operational and maintenance procedures; guide team in understanding housekeeping requirements
• Monitor and maintain availability of tools, materials and supplies
• Oversee the usage of equipment and ensure team adherence to all safety procedures and programs
• Manage inventory, including monitoring levels and performing merchandise reconciliation
• Assist with resolving problems to ensure maximum associate productivity; take necessary action to correct substandard performance

Skills

Supervisory experience

Logistics/Transportation experience

Leadership skills

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As the Last Mile Operations Supervisor at RXO, you will inspire your associates to achieve maximum productivity, exhibit professionalism and strive to be error free.

What Your Day-to-Day Will Look Like

• Assign work activities and monitor group activities
• Instruct associates in proper equipment, operational and maintenance procedures; guide team in understanding housekeeping requirements
• Monitor and maintain availability of tools, materials and supplies
• Oversee the usage of equipment and ensure team adherence to all safety procedures and programs
• Manage inventory, including monitoring levels and performing merchandise reconciliation
• Assist with resolving problems to ensure maximum associate productivity; take necessary action to correct substandard performance

At a Minimum, You’ll Need

• 2 years of experience in a supervisory role
• 5 years of experience in logistics and/or transportation
• Experience with Microsoft Office

It’d Be Great If You Also Have

• Bachelor’s degree or equivalent related work or military experience
• Excellent verbal and written communication skills
• Strong math skills and solid analytical ability
• Outstanding interpersonal and leadership skills

This Job Requires The Ability To

• Lift up to 50 lbs.

Why Join Us

Our Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.