Supervisor, Laundry

Princess Cruises and Holland America Line; Alaska; On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Free cruise after first season

Referral program

Experience of a lifetime

Rewards & Incentives

Employee activities

Professional growth

Job summary

Princess Cruises and Holland America Line is seeking a Laundry Supervisor at Holland America Denali Lodge in Alaska. You will lead, train and supervise a laundry team to deliver pristine linens while upholding safety standards.

This role supports a high-paced, guest-focused operation with a strong emphasis on service excellence. You will oversee scheduling, inspections, and daily tasks to ensure efficiency and quality across the laundry process, with opportunities for professional growth in the

Qualifications

• Ability to organize and prioritize work in a busy environment.
• Strong time management and multitasking skills.
• Team-oriented mindset with the ability to work independently when needed.
• Commitment to health and safety standards within laundry operations.
• Ability to follow company policies and procedures.

Responsibilities

• Train, schedule, coach, motivate, discipline and supervise the laundry team.
• Sort and weigh linens to ensure correct processing.
• Load and unload linens from washers and dryers.
• Fold and store linens by type in designated areas.
• Perform daily inspections of machines, chemicals and linens.
• Clean and sanitize laundry facilities.
• Retrieve and deliver linens to/from all locations and communicate updates.

Skills

Organize & prioritize

Time management

Teamwork

Independent work

Health & safety compliance

Job description

Supervisor, Laundry

Department: Rooms Division

Employment Type: Seasonal - Full Time

Location: Holland America Denali Lodge

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

As a Laundry Supervisor, you're the driving force behind a clean, efficient, and energized laundry operation. You lead by example—motivating your team, ensuring safety, and keeping everyone on task to deliver pristine linens that meet the highest health and safety standards. Your leadership ensures that every guest experiences the comfort and cleanliness they expect, making you an essential part of the resort’s success. With your guidance, the laundry team doesn’t just meet expectations—they exceed them, shift after shift!

RESPONSIBILITIES

• Training, scheduling, coaching, motivation, discipline, and supervising the laundry team.


• Sorting and weighing linens.


• Loading and unloading linens from washers and dryers.


• Folding and storing linens by type in designated locations.


• Daily inspections of machines, chemicals, and linens.


• Cleaning and sanitizing of laundry facilities.


• Retrieve and deliver linens and laundered items to/from all locations.


• Communicate with supervisors and other team members for service or technical updates, requests, or concerns.

REQUIREMENTS

• Minimum age of 21 years is required to operate a commercial vehicle.


• Valid Driver’s License (not revoked or suspended) with fewer than three moving violations.


• Must pass a pre-employment background check.


• Minimum age of 18 years is required to reside in company housing, where available.


• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.


• Ability to work in a fast-paced environment with multiple tasks and external influences.


• Ability to work independently with minimal supervision while achieving daily goals.


• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.


• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!


• Reward for Referral Program


• Experience – Of a lifetime!


• Rewards & Incentives


• Community Service


• Employee Activities


• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.