Supervisor - Laboratory Operations

Colonial Group; Troy (OH); On-site; USD 60,000 - 95,000; Full time

Job summary

Colonial Group seeks a Laboratory Supervisor for the Upper Valley Medical Center location in Troy, OH. This full-time salaried role oversees laboratory operations and staff across technical and non-technical teams, ensuring timely collections and accurate results while maintaining bench competence.

The candidate will lead with strong communication, document control, and staff development, and will participate in safety and compliance initiatives within the department.

Qualifications

• Associates or Bachelor's degree in Medical Laboratory Science with ASCP registration.
• 1-3 years of demonstrated success and experience in positions of progressively increasing responsibility in a medical lab environment.
• Demonstrated leadership skills and abilities.
• Good computer skills.
• Good communication skills and ability to work with people.

Responsibilities

• Provide direction and supervision to technical and lab staff to meet business objectives and customer expectations.
• Communicate work assignments and workflow efficiently to staff.
• Assist with scheduling and bench assignments to maintain competency.
• Maintain competency in technical areas and perform bench duties.
• Cover weekend shifts and holiday rotation as needed.
• Support quality assurance activities and CAP inspection readiness.
• Assist with staff development and corrective actions when necessary.
• Ensure documentation completion within established timeframes.
• Assist in compliance policy development and department safety.

Skills

Leadership

Computer skills

Communication

Time management

Problem solving

Education

BLS/MLS degree

Job description

Located at Upper Valley Medical Center (Troy, OH)

Full-Time Salaried Position Working Evening/Nights

Position Summary:

Responsible for overseeing the operations/workflow of the laboratory and supervision of staff at the regional hospital location, while maintaining technical competence and functioning as a bench technologist. Will oversee operations of both technical and non-technical staff to ensure quality operations and timeliness of collections and results.

Responsibilities:

• In conjunction with and under the guidance of the Senior Manager:
• Provide direction and supervision to technical and lab support team members in concert with the company vision and mission to meet business objectives and customer expectations.
• Provide clear and consistent communication with regards to work assignments, efficient workflow and staff responsibilities.
• Assist with creation of work schedules and bench assignments as needed, ensuring the rotation of work assignments for technical and lab support staff members to maintain competency.
• Maintain competency in technical areas and perform bench duties. Cover weekend shifts as needed.
• Maintain technical bench weekend/holiday rotation as defined by location.
• Assist with quality assurance activities and facilitate coordination of improvement activities.
• Assist with maintaining continual CAP inspection readiness.
• Assist with selection, evaluation, and development of staff. Provide mentoring to staff. Prepare timely and consistent corrective action for staff when necessary.
• Ensure that all applicable company documents are completed within established timeframes. Including but not limited to timecards, probationary reviews, training checklists, root cause analysis and company-wide training in learning management system.
• Assist with the management of the compliance activities of the department to ensure full compliance by all staff members. Assist in the development of compliance policies and procedures as required.
• Assist with problem solving in the laboratory and provide follow up with providers as necessary.
• Assist with updating and maintaining laboratory documents and policies, making sure to follow all document control processes.
• Participate in the teaching of medical technology students and staff as needed.
• Assist with the oversight of the professional development of the technical staff, ensuring their competency of testing duties.
• Actively participate in safety program for the department in accordance with the policies set forth by the Safety Department. Foster and promote a culture of safety within the department. Make safety a priority. Comply with all company and department safety and health policies.
• Develop and maintain professional contacts, externally and internally.
• Perform all duties and responsibilities in a courteous and efficient manner, demonstrating positive employee engagement and customer service principles.
• Perform other duties as assigned.

Qualifications:

• Associates or Bachelor's degree (or equivalent) in Medical Laboratory Science (MLT/MT) with ASCP registration.
• 1-3 years of demonstrated success and experience in positions of progressively increasing responsibility in a medical lab environment. Demonstrate integrity and accuracy in decision-making and judgment.
• Demonstrated leadership skills and abilities.
• Good computer skills.
• Good communication skills and ability to work with people.
• Schedule flexibility required for meetings and employee interactions on second and third shifts.
• Sound reasoning ability and good independent judgment.
• Ability to work within specified deadlines and timetables.

Physical & Safety Demands:

• Visual acuity and hand-finger dexterity to work at computer for extended periods.
• Sit at computer work station for extended periods.
• Stand at laboratory work station for extended periods.
• Comprehension of verbal and written directions.
• Concentrate on a task over a period of time without being distracted.
• Demonstrate complete integrity and accuracy in test performance and results reporting.
• Handle stressful situations in a calm manner.
• Will have exposure to biohazard substances and hazardous chemicals.
• Be familiar with and adhere to safety, ergonomic and health policies of the Company.
• Comply with all PPE requirements when in the laboratory or other biohazard areas.
• Complete required safety training and health evaluations in a timely manner.
• Anticipate safety hazards, act upon unsafe situations and promote safety awareness.

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