Supervisor, Laboratory Medicine

Memorial Sloan Kettering Cancer Center; New York (NY); On-site; USD 122,800 - 196,500; Full time

Job summary

An established industry player is seeking a Night Shift Supervisor for its Main Hospital Rapid Results Lab. This role is pivotal in overseeing laboratory operations, ensuring compliance with quality standards, and managing a dedicated team to provide timely and accurate testing services. The ideal candidate will have a strong background in laboratory management, excellent decision-making skills, and the ability to navigate complex situations. This position offers a unique opportunity to contribute to the mission of improving patient care through innovative laboratory practices in a collaborative environment.

Qualifications

• 6+ years of experience in a supervisory role within a laboratory setting.
• NYS Clinical Laboratory Technologist License is required.

Responsibilities

• Supervise lab operations and ensure quality and efficiency.
• Prepare work schedules and manage staff assignments.

Skills

Decision Making

Effective Communication

Adaptability

Planning and Prioritizing

Education

Bachelor’s Degree

Master’s Degree

Tools

Quality Control Systems

Laboratory Information Systems (LIS)

Job description

Company Overview
The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

Job Description
Exciting Opportunity at MSK: We are seeking a Night Shift Supervisor for Main Hospital Rapid Results Lab in our Pathology and Laboratory Medicine Department.

The supervisor is responsible to plan, organize and supervise the day to day work of laboratory personnel engaged in performing routine and specialized technical procedures, including planning laboratory work, evaluating work performed and handling procedural and technical laboratory problems to meet the needs of the clinical staff and patients. The supervisor monitors Quality Control, Quality Assurance, Safety and Inspection Control practices to assure compliance with internal and external regulations. The supervisor is also responsible for smooth workflow, and demonstrates decision-making abilities in all aspects of performance in support of the Department.

Role Overview:

• Supervises area operations, prioritizes workflow, and assigns staff to meet the need of the laboratory and ensure efficient and quality operations.
• Supervises the technical staff engaged in performing routine and specialized testing in a timely fashion.
• Regularly reviews workflow, updates process flows and makes recommendations to improve area work flow as per the needs of the department.
• Prepares work schedules and assigns work to subordinate employees, ensuring adequate coverage at all times; ensures that routine activities are fairly delegated.
• Rearranges work load to give priority to emergency/special requests; prioritizes work when LIS is down and when short staffing occurs; may perform duties of subordinate employees on an as-needed basis.
• Conveys necessary information such as incomplete work, unresolved problems, etc, to ensure smooth transition between shifts.
• Provides guidance to staff to ensure that problems are resolved and work assignments are completed within established time frames. Intercedes to resolve problems. Reports problems to manager when necessary.
• Prepares annual performance appraisals, goal setting, and mid-year check-ins with assigned direct reports.
• Intercedes on high-level complaints, as needed, and monitors their resolution to prevent future occurrences.

Key Qualifications:

• Bachelor’s degree required, Master’s degree preferred.
• 6+ years of proven experience required.
• NYS Clinical Laboratory Technologist License required.
• ASCP preferred.

Core Skills:

• A good decision-maker, with shown success at making timely decisions that keep the organization moving forward.
• Able to work effectively in an environment notable for complex, sometimes contradictory information.
• Adaptable and ready to guide others through rapid changes.
• A provider of work directives, delegating responsibilities as necessary and removing obstacles in order to get work done.
• Adept at planning and prioritizing work to meet commitments aligned with organizational goals.
• An effective communicator, capable of identifying how best to reach different audiences and completing communications based on that understanding.
• Approachable – someone who is comfortable with diverse groups of people and able to make others comfortable with you.

Additional Details:

• Schedule: Monday-Friday, 12am – 8am.
• Location: MHRRL 1275 York Ave.
• 100% on-site.

Pay Range: $122,800.00-$196,500.00

Closing
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.