Supervisor Laboratory

Cone Health; Greensboro (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

Cone Health in Greensboro, NC is seeking a Supervisor Laboratory to oversee daily lab operations, staff performance, and testing workflows on the assigned shift. You will ensure accurate results and timely diagnostic services that support patient care.

The role requires a Bachelor's in medical technology or a related field, plus four years of high-complexity lab experience and ASCP/AMT certification on hire. Leadership experience is preferred.

Qualifications

• Bachelor's degree in medical technology, clinical laboratory science, or chemical, physical, or biological science.

Responsibilities

• Oversee daily laboratory operations and staff performance on assigned shift.
• Review and ensure accuracy of test results and timely diagnostic reporting.
• Maintain compliance with protocols, safety standards, and regulatory requirements.
• Monitor quality control/assurance and instrument/test system performance.
• Coordinate staffing and inventory within budget constraints.
• Provide training and mentoring to staff for competency and professional growth.
• Address customer service issues to ensure operational excellence.

Skills

Staff supervision

Quality control

Regulatory compliance

Education

Bachelor's degree in medical technology or related

Job description

The Supervisor Laboratory oversees the daily operations and staff management of the laboratory during their designated shift. This position is responsible for ensuring accurate and efficient laboratory testing processes, maintaining compliance with protocols and safety standards, and collaborating with medical staff to deliver timely and high-quality diagnostic services. The Supervisor Laboratory plays a pivotal role in maintaining smooth workflow and upholding the hospital's commitment to effective patient care.

Essential Job Function:

• Reviews results of laboratory tests currently in process by running samples and evaluating patient samples for specific diseases or genetic conditions.
• Ensures new samples are received and inventoried, they are then sent to the correct clinical laboratory scientists.
• Monitors daily laboratory activities, maintaining consistent quality and production standards and addressing customer service issues to ensure operational excellence and customer satisfaction.
• Completes required annual competencies for test systems and oversees staff's timely competency completion, providing necessary training and remediation to uphold laboratory quality standards and regulatory compliance.
• Manages quality control and assurance measures to uphold the functionality of instrumentation and test systems and ensure accurate outcomes.
• Optimizes staffing levels and supply inventory within budget constraints to ensure efficient resource allocation.
• Performs and oversees testing processes across all phases (pre-analytical, analytical, post-analytical) according to established procedures, maintaining consistent and accurate results to guarantee the integrity of laboratory testing processes, contributing to patient care and diagnosis.
• Provides comprehensive guidance to staff, offering support in procedures, troubleshooting, and problem-solving, while also delivering training for new and current team members to build a skilled fostering professional growth and ensuring the delivery of high-quality services.
• Performs other duties as assigned.

Education:

• Required: Bachelor's degree in medical technology, clinical laboratory science, or chemical, physical, or biological science.

Experience:

• Required: Four years of laboratory experience in a high complexity laboratory in designated specialty or subspecialty.
• Preferred: Two to four years supervisory or leadership experience.

Licensure/Certification/Listing:

• Required: Medical Technologist or Medical Laboratory Scientist Certification from one of the following upon hire: ASCP (American Society of Clinical Pathologists) or AMT (American Medical Technologists).