Supervisor Investigator

The Omaha Tribe of Nebraska; Macy (NE); On-site; USD 45,000 - 65,000; Full time

Job summary

The Omaha Tribe of Nebraska is seeking an experienced supervisor to provide administrative and operational oversight of the CFS Investigator staff. This role ensures program policies and tribal codes are followed while upholding safety and culturally informed practices.

Responsibilities include directing staff performance, training on social protective service procedures, coordinating with tribal and external partners, and guiding multi-disciplinary collaboration to meet program goals.

Qualifications

• Knowledge of workforce supervision principles and direct case management concepts.
• Understanding of confidentiality, release of client information, and social service delivery laws.
• Familiarity with tribal, federal and state guidelines for service delivery.
• Ability to interview clients to gather essential information and assess needs.
• Ability to plan, assign, direct, and evaluate staff performance; protect confidential information.

Responsibilities

• Directs the operations of the Investigator's to apply program policies and tribal codes.
• Plans, assigns, directs, and evaluates staff work; handles personnel actions and schedules.
• Trains staff on social protective service casework policies and procedures.
• Consults with tribal and external services to coordinate resource allocation via a Multi-Disciplinary Team.
• Ensures services comply with safety, laws, codes, and cultural considerations.
• Other duties as assigned

Skills

Workforce supervision

Case management

Confidentiality and privacy

Interviewing clients

Staff training and evaluation

Omaha Tribal Code Youth Code

Education

AA degree preferred

Two years' experience in social work / related field

NFOCUS State DHHS training experience

Job description

SUMMARY

An employee in this position is responsible for providing administrative and operational supervisory services to the Omaha CFS Investigator staff. Supervisors work in an administrative role to provide functional expertise in ensuring that all workers under their supervision operate within adherence to all tribal, state and federal laws, codes and regulations in terms of safety and best practices with specific considerations for Umonhon culture and community.

ESSENTIAL DUTIES and/or RESPONSIBILITIES include the following:

• Researches and develops new system learning courses to meet identified agency
• Directs the operations of the Investigator's to ensure the application of program policies, plans and/or relevant tribal code or cultural consideration towards program goals and objectives through advice and consultation the resolving of problems in the delivery of services.
• Plans, assigns, directs, and evaluates the work of staff members including recommending personnel actions related to selection, disciplinary procedures, performance, leaves of absence, grievances, work schedules and assignments to ensure efficient and effective accomplishment of work.
• Aids in or directly trains staff in the policies and procedures of social protective service casework to improve and maintain job performance levels and meet standards through exposure of necessary job knowledge and abilities.
• Consults with CFS administrative staff, Omaha Law Enforcement, Omaha Tribal court and any appropriate and necessary services professionals and supervisors on determining the allocation of staff members and other resources to ensure coordination via a Multi-Disciplinary Team to aid in achieving program goals and objectives.
• Other duties as assigned

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties.

EDUCATION and/or EXPERIENCE:

• AA degree preferred; or a minimum of two years' experience in social work, psychology, sociology, counseling, guidance, psychology, child development or related field.
• NFOCUS State DHHS training experience.

CERTIFICATES, LICENSES, and/or REGISTRATIONS:

• Must have valid driver's license and insurable by Tribal insurance
• Must pass a Nebraska Child Abuse & Neglect Central Registry and Nebraska Adult Protection Service Central Registry.
• Must be free of any conviction by any State or the United States for a crime punishable by imprisonment in a penitentiary for a term of one (1) year, or more, or by any foreign government for a crime which would be punishable by imprisonment for a term of one year, or more, if committed in Nebraska, or must have been pardoned for such offense, or have had a conviction for offense overturned, or reversed by a court of competent jurisdiction.

KNOWLEDGE, SKILLS, and/or ABILITIES:

• Knowledge of the principles and techniques of workforce supervision; the principles and essential reasoning behind practices of direct case management including assessment, analyzing critical information, plan development and implementation; the importance of families/individuals having normal life experiences that are consistent with age, gender, culture and community setting
• Knowledge of the value and importance of families/individuals having the right and ability to make decisions; federal laws and regulations concerning confidentiality, release of client information and social service delivery.
• Knowledge of practices of social work; tribal, federal and state laws, regulations and guidelines concerning service delivery.
• Skill in interviewing clients to collect and elicit essential information and assess customer needs and progress; openly and honestly discussing concerns with others in a non-judgmental way.
• Ability to plan, assign, direct, and evaluate the work of subordinate staff; protect confidential information; communicate electronically, on paper or in person.
• Knowledge of the Omaha Tribal Code, specifically the Youth Code.

PLEASE NOTE: P.L. 93-638, Indian Preference and Tribal Employment rights Ordinance. (T.E.R.O) will be practiced; however, all qualified applicants will be considered.