Supervisor, Intelligent Grid Operations

APS (Arizona Public Service); Phoenix (AZ); On-site; USD 75,000 - 110,000; Full time

Job summary

An established industry player is seeking a Supervisor for Intelligent Grid Operations to oversee the management of the Automated Metering Infrastructure. This hybrid role involves leading a team, ensuring data integrity, and engaging with stakeholders while reporting to senior management. The ideal candidate will have a strong engineering background, excellent project management skills, and a passion for innovation in the utility sector. Join a forward-thinking company committed to operational excellence and customer satisfaction, where your contributions will drive significant advancements in smart grid technology.

Qualifications

• Bachelor's degree in engineering, science, finance, IT, or business plus four years of relevant experience.
• Eight years of related experience in lieu of a degree.

Responsibilities

• Lead a team for AMI network implementation, operations, and maintenance.
• Provide technical guidance on AMI technologies.
• Manage department budget and resources.

Skills

Project Management

Interpersonal Skills

Technical Skills

Business Planning

Education

Bachelor's degree in Engineering

Bachelor's degree in IT

Bachelor's degree in Business

Job description

Company Overview

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country's fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence, and business integrity. Our success depends on the dedicated people of our company who embody the principles of the APS Promise: Design for Tomorrow, Empower Each Other, and Succeed Together.

Summary

The Supervisor, Intelligent Grid Operations oversees the management and operations of the Automated Metering Infrastructure (AMI) mesh network and connected device communications. Responsibilities include network planning and expansion, data integrity, system health, software and firmware upgrades, and stakeholder engagement. The role involves developing staff expertise and maintaining relationships with vendors, utilities, and industry associations. Regular reporting to senior management on program status and AMI issues is required.

Minimum Requirements

• Bachelor's degree in engineering, science, finance, IT, or business plus four years of relevant experience, or
• Eight years of related experience in lieu of a degree.

Preferred qualifications: Knowledge of meter technologies, utility industry, market and regulatory requirements, excellent interpersonal, technical, business, planning, and project management skills.

Major Accountabilities

1. Lead a team for AMI network implementation, operations, and maintenance.
2. Provide technical guidance on AMI technologies.
3. Develop and execute AMI projects aligned with strategic plans.
4. Manage department budget and resources.
5. Monitor trends to maximize benefits and minimize risks.
6. Maintain expertise in AMI network technologies and operations.
7. Ensure communication procedures meet industry standards and compliance.
8. Represent the company on external programmatic issues and industry matters.

Export Compliance / EEO Statement

This position may involve access to controlled information under U.S. Export Control Laws. Applicants must confirm U.S. person status. Pinnacle West Capital Corporation maintains a policy of nondiscrimination and equal opportunity employment. The company complies with all applicable laws and regulations, including FMLA, E-Verify, and the Drug-Free Workplace Act.

Additional Information

Hybrid Role: Employees work both remotely and in person, approximately 40% of the time at APS or other locations. Residing in Arizona or New Mexico is required, with necessary technology and ergonomic setup for remote work. Role details may change based on business needs.