Supervisor, Information Services

Christiana Care Health Services, Inc.; United States; Hybrid; USD 112,000 - 180,000; Full time

Benefits offered by this job

Medical benefits

403(b) retirement planning withCompany

Paid time off

12-week parental leave

Tuition assistance

Care@Work and wellness perks

Job summary

ChristianaCare Health Services, Inc. is seeking an experienced Healthcare IT leader with expertise in Imaging and Cardiovascular IT systems.

The role focuses on supervision, support, implementation, and optimization of critical clinical applications, including PACS and associated platforms. You will guide multidisciplinary teams and collaborate with clinical and vendor stakeholders to enhance patient care and efficiency.

Qualifications

• Bachelor's degree or commensurate experience in a related field.
• 4+ years of project and/or resource management experience with multidisciplinary projects.
• Experience supporting imaging and cardiovascular IT environments.

Responsibilities

• Coordinate and lead performance of staff in implementing and supporting IT solutions.
• Manage operational readiness of existing systems and services.
• Resolve barriers between projects and teams to ensure timely implementations.
• Develop communications with IT leaders and clinical stakeholders.
• Oversee vendor relationships and project budgets.
• Lead organizational performance improvement initiatives.

Skills

PACS knowledge

Cardiology IT

Vendor management

Team leadership

Education

Bachelor's degree or commensurate experience

Tools

Philips PACS

PowerScribe

Merge

Fuji Synapse

Job description

Job Details

This role is a HYBRID position requiring frequent on-site work. Must be within a commutable distance. Applicants must be currently authorized to work in the United States. ChristianaCare will not sponsor applicants for this position for an employment visa now or in the future.

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America’s Best Hospitals” by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®.

Benefits

• ChristianaCare Offers Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions.
• Generous paid time off with annual roll-over and opportunities to cash out.
• 12-week paid parental leave
• Tuition assistance
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.

Position Overview

We are seeking an experienced healthcare IT leader with knowledge of Imaging and Cardiovascular Information Systems, responsible for the supervision, support, implementation, and optimization of critical clinical applications. Demonstrated expertise in managing multidisciplinary teams, coordinating complex technology initiatives, and partnering with clinical, operational, and vendor stakeholders to enhance patient care and departmental efficiency. Proven background supporting enterprise imaging and cardiology environments, including Philips PACS, PowerScribe, Merge, and Fuji Synapse platforms. Experienced in system administration, workflow analysis, application integration, upgrades, troubleshooting, regulatory compliance, and strategic planning across radiology, cardiology, and related service lines. Skilled in leading application analysts and support staff, establishing operational priorities, managing vendor relationships, overseeing system performance, and ensuring the availability and reliability of mission‑critical applications. Strong track record of delivering technology solutions that improve clinical workflows, increase provider satisfaction, and support organizational objectives within complex healthcare environments.

Primary Function

To coordinate and lead the activities and performance of staff members within a small team focused on implementing and supporting enabling information technology solutions and services.

Principal Duties and Responsibilities

• Leads small teams of individuals including managing recruitment, retention, staffing plans, and performance accountability.
• Manages operational readiness of existing systems and services.
• Helps to resolve barriers and conflicts (resource, timing, financial, sequencing) between multiple projects and project teams.
• Resolves issues before they become barriers to successful project implementations.
• Develops and maintains effective lines of communication and relationships with IT leaders and staff, and appropriate CCHS leaders and staff to ensure IT department is delivering effective and efficient projects and services.
• Provides and presents organizational communication and education related to the areas of responsibility.
• Ensures communications are consistent and coordinated.
• Leads organizational and departmental performance improvement activities.
• Identifies and pursues opportunities for continuing professional development to increase understanding of assigned areas, information technology direction, and healthcare direction.
• Manages projects using CCHS-specific project management methodology to deliver technology that drives business/clinical benefit.
• Develops and manages budget for specific projects.
• Manages vendor relationships within scope of project-specific work.
• Provides intake mechanism for organizational ideas and leads the champion/sponsor through the initial stages of the project management methodology, to position the project for approval, and coordinate the handoff to the appropriate project manager.
• Performs other duties as required.

Education and Experience Requirements

• Bachelor's degree or commensurate experience in a discipline related to the assigned area.
• 4+ years of project and/or resource management experience with an emphasis on experience with multi-disciplinary projects, systems and/or teams.

Annual Compensation Range

$112,382.40 - $179,816.00
This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Equal Opportunity and EEO Statement

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date Oct 24, 2026

To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

Christiana Hospital, Newark, Delaware. This 1,007-bed, 1.3-million-square-foot modern facility provides a level of care only available in large-scale teaching hospitals. Christiana Hospital includes Delaware's only Level-I Trauma center (as verified by the American College of Surgeons), which is prepared to handle the most extreme medical emergencies. In fact, it is the only Level-I Trauma center on the East Coast corridor between Baltimore and Philadelphia. Christiana Hospital has also been nationally recognized in U.S. News & World Report's Best Regional Hospitals rankings as #1 in Delaware and #3 in the Philadelphia metro area, plus High Performing in 9 Adult Procedures/Conditions Christiana Care Health System Website.