Supervisor II, Operation

DSV Road GmbH; Lithia Springs (GA); On-site; USD 80,000 - 90,000; Full time

Job summary

DSV – Global Transport and Logistics in Lithia Springs, GA seeks a Senior Operations Supervisor to lead warehouse operations across multiple shifts, manage labor, space, equipment and people to meet service and safety goals.

You will mentor Supervisors, partner with Operations Management on staffing and workload forecasting, and drive continuous improvement while ensuring policy compliance and strong customer outcomes.

Qualifications

• Must have a High School diploma or GED.
• Minimum 5 years of experience in logistics, distribution, or relevant environment.
• Minimum 3 years of supervisory experience.
• Advanced MHE knowledge and certifications preferred.

Responsibilities

• Conduct staff meetings to review daily/weekly work activities and plan workload.
• Lead larger, multi-shift operations and coach Supervisors and teams.
• Partner with Operations Management on staffing strategies and workload forecasting.
• Identify operational risks and develop action plans to improve performance.
• Ensure SOPs, safety, and quality standards are followed across teams.

Skills

Leadership

Supervisory experience

People leadership

Planning

Communication skills

MS Office

RF Scanners

WMS knowledge

Forklift training

Education

High school diploma or GED

5 years logistics/distribution experience

3 years supervisory experience

Tools

Microsoft Office

RF Scanners

WMS systems

Job description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area: Managerial

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Location: USA - Lithia Springs, Riverside Pkwy

Division:Solutions
Job Posting Title: Supervisor II, Operation
Time Type: Full Time

POSITION SUMMARY

The Senior Operations Supervisoris responsible forleading warehouse operations, multiple shifts, or larger teams while providing advanced operational oversight andpeopleleadership. This role serves as a key operational partner to the Operations Manager and may act as a backup in their absence. This role manages labor scheduling, spaceutilization, equipment, andmanpowerto meet operational, service, safety, and costobjectives.The Senior Supervisor drives performance through proactive planning, cross-functional coordination, and continuous improvement initiatives.

In addition to direct supervision responsibilities, the Senior Operations Supervisor provides guidance and mentoring to Supervisors and leads, supports workforce planning, and ensures consistent application of policies, procedures, and performance standards across the operation.

As part of the DSV team, Associates are expected to meet companyobjectivesin the areas of performance, safety, and quality, and tocomply withall corporate and site-specific policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conductsstaff meetings to review daily and weekly work activities, plan workload, and support continuous improvement.
• Keeps management and client representatives informed of operational issues that mayimpactservice, safety, or cost.
• Leads and oversees larger, multi-shift, or higher-complexity operations within the facility.
• Provides coaching, mentoring, and guidance to Supervisors and lead team members.
• Partners closely with Operations Management to support operational planning, staffing strategies, and workload forecasting.
• Proactivelyidentifiesoperational risks, trends, and improvement opportunities and develops action plans.
• Ensuresconsistent execution of SOPs, safety standards, and quality requirements across teams.
• Drives achievement of productivity, service, safety, and financial KPIs.
• Supports cost control initiatives andleadscontinuous improvement projects.
• Acts as a primary escalation point for complex employee relations, performance, or operational issues.
• Participates in workforce planning, succession planning, and talent development activities.
• Supports implementation of new processes, systems, or client requirements.
• Communicate effectively with senior leadership and client representatives on operational performance and risks.
• Reviews operational data and metrics to guide decision-making.
• Supports audits, compliance reviews, and corrective action plans.
• Assistsin physical operations as needed to ensure service continuity

SKILLS & ABILITIES

Education& Experience:

• Must have aHighschool diploma or general education degree (GED)
• Minimum 5 years’ experience ina logistics, distribution, or relevant environment
• Minimum 3 years of supervisory experience
• Demonstrated experience leading complex operations, multiple teams, orshifts Preferred: Advanced MHE knowledge and certifications

Certificates, Licenses, Registrations or Professional Designations

• Satisfactory completion of a forklift training program

Computer Skills:

• Proficient in Microsoft Office (Excel, Work, and Power Point)
• RF Scanners
• WMS functions

Language Skills

• Business communication

Mathematical Skills

• Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling,storingand distributing client products

Other Skills

• Strong attention to detail accuracy andaccomplishjobtasksin a timely manner
• Good organizational and personnel skills
• Good communicationskills, written and oral
• Good leadership, supervision, and planning skills
• Able to work flexible schedules, including nights and weekends, as required by the operation
• Participate inestablishedcross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able toassistas a back-up when the need may arise.

Must be able to effectively adapt to change and thrive in a stimulating, fast-pacedwork environment.

Work overtime as dictated by business whether mandatory or voluntary.

Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

For this position, the expected base pay range is $80,000.00 – $90,000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.