Supervisor II of ABEC Operations

Elgin Community College; Elgin (IL); On-site; USD 37,000 - 49,000; Part time

Benefits offered by this job

Retirement Plans (Pension, 457b, 403b)

Paid Time Off

Professional Development/Expense

Tuition Reimbursement

Employee Assistance Program (EAP)

Job summary

Elgin Community College in Elgin, IL is seeking an evening operations leader to oversee Adult Basic Education and Career ABEC programs, including testing, intake, registration, placement, retention, and student transitions across sites. You will supervise evening front office staff, coordinate across departments, and implement processes that support enrollment, retention, and reliable service delivery.

This part-time role requires an associate degree and two years supervising student services,

Qualifications

• Associate degree from an accredited college, technical school, or equivalent.
• Two (2) years of experience supervising adult student services, programs, or operations.
• Strong verbal and written communication skills.
• Proficiency with standard desktop computer applications and technology.
• Ability to work evening hours.

Responsibilities

• Supervise front office clerks. Participate in recruitment and selection activities, including serving on search committees and recommending candidates for hire; Provide onboarding, training, mentoring, scheduling, and ongoing supervision for evening office staff.
• Address and resolve operational, student, faculty, staff, and facility-related concerns during evening hours through collaboration with appropriate departments and campus contacts.
• Develop and implement strategies to support the recruitment, enrollment, retention, and successful transition of evening students across all instructional areas; evaluate operational processes and recommend improvements to enhance efficiency, effectiveness, and student service delivery.
• Assist in the development and implementation of new procedures and practices that support ABEC operational goals

Skills

Verbal & written communication

Desktop software proficiency

Evening hours availability

Staff supervision

Education

Associate degree

Bachelor's degree

Tools

Student information systems

Job description

About ECC:

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule:

TBD

Rate of Pay:

This is a Part-Time Administrative position at grade 14, with an hourly pay rate of $26.67 to $35.57. The offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.

Benefits:

• Retirement Plans (Pension, 457b, 403b)
• Paid Time Off
• Professional Development/Expense
• Tuition Reimbursement
• Employee Assistance Program (EAP)

FLSA Status:

Exempt

Grant Funded:

No

Job Summary:

Provides evening operational leadership for Adult Basic Education and Career (ABEC) programs, and outreach locations. Oversees evening activities related to testing, intake, registration, placement, retention, and student transition services. Responsible for supervising evening front office staff, ensuring efficient operations, and communicating departmental information to support consistent service delivery across all ABEC sites.

Required Knowledge, Skills & Abilities:

1. Associate degree from an accredited college, technical school, or equivalent combination of education and experience.
2. Two (2) years of experience supervising adult student services, programs, or operations.
3. Strong verbal and written communication skills.
4. Proficiency with standard desktop computer applications and technology.
5. Ability to work evening hours.

Desired Knowledge, Skills & Abilities:

1. Bachelor's degree from an accredited college or university.
2. Experience supervising staff.
3. Experience working with state-funded adult education programs in a community college setting.
4. Experience with student intake, registration, testing, placement, retention, or transition services.
5. Experience using student information systems and related data management software.

Essential Duties:

1. Supervise front office clerks. Participate in recruitment and selection activities, including serving on search committees and recommending candidates for hire; Provide onboarding, training, mentoring, scheduling, and ongoing supervision for evening office staff.
2. Address and resolve operational, student, faculty, staff, and facility-related concerns during evening hours through collaboration with appropriate departments and campus contacts.
3. Develop and implement strategies to support the recruitment, enrollment, retention, and successful transition of evening students across all instructional areas;evaluate operational processes and recommend improvements to enhance efficiency, effectiveness, and student service delivery.
4. Assist in the development and implementation of new procedures and practices that support ABEC operational goals

Other Duties:

1. Perform other job-related duties as assigned which pertain to the job description.
2. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department

Physical Demands:

Light (up to 25 lbs occasionally or 10lbs frequently)

Visual Acuity:

Close visual acuity (e.g. computer, assembly)

Work Environment:

Moderate noise

Environmental Conditions:

Typical office or administrative

Current SSECCA Union Member Information:

The initial posting date for this position is 11/04/2026. Elgin Community College Support Staff Association (SSECCA) members that apply by 11/11/2026 and meet the posted minimum qualifications will receive full consideration.

Equal Employment Opportunity Statement:

Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.

In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case‑by‑case basis.