Supervisor ID Residential

Trinity Health Mid-Atlantic; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

403(b) Retirement Plan

Paid Time Off

Paid Holidays

Job summary

Pittsburgh Mercy is hiring a Supervisor in the Intellectual and Developmental Disabilities department to lead staff, oversee operations, and ensure person-centered care in our community-based services. The role emphasizes supervision, training, and collaboration with families and external partners.

The position requires advanced education in human services and relevant supervisory experience, with a commitment to quality and regulatory compliance.

Qualifications

• Master’s Degree in Human Services with supervisory experience.
• Bachelor’s Degree in Human Services with 3+ years supervisory/lead experience.
• Associate degree or 60 credit hours with 5 years experience in IDD/autism direct work.

Responsibilities

• Staff supervision, development, and scheduling coordination.
• Oversee onboarding and ongoing staff training to meet standards.
• Manage day-to-day operations of the program and ensure quality service.
• Build strong relationships with individuals served, families, staff, and external partners.
• Address concerns and resolve conflicts promptly and professionally.
• Participate in quality assurance initiatives and program development.

Skills

Staff Supervision

Leadership

Coaching

Communication

Regulatory Compliance

Education

Master’s Degree in Human Services

Bachelor’s Degree in Human Services

Associate degree + 5 years experience

Job description

Employment Type: Full time Shift: Rotating Shift Description: Posting Job Description Position Purpose As a Supervisor in the Intellectual and Developmental Disabilities department, you will play a key leadership role in supporting staff and ensuring high-quality care for individuals with intellectual disabilities. You will oversee daily operations, provide supervision and training, and foster a collaborative, person-centered environment that aligns with Pittsburgh Mercy’s mission and values.

What You Will Do

• Staff Supervision & Development: Provide leadership, coaching, and performance management to direct care staff. Coordinate staffing schedules and ensure adequate coverage.
• Training & Compliance: Oversee onboarding and ongoing training to ensure staff meet regulatory and organizational standards.
• Operational Oversight: Manage day-to-day operations of the program, ensuring quality service delivery and adherence to policies.
• Relationship Building: Foster strong relationships with individuals served families, staff, and external partners.
• Problem Solving & Conflict Resolution: Address concerns and resolve conflicts in a timely, professional manner.
• Continuous Improvement: Participate in quality assurance initiatives and contribute to program development and innovation.

Minimum Qualifications

• Master’s Degree in Human Services + 1 year Supervisor/Lead experience working directly with persons with Intellectual Disabilities OR Bachelor’s Degree in Human Services + 3 years (1 as a Supervisor/Lead) experience directly working with persons with Intellectual Disabilities OR An associate's degree or 60 credit hours from an accredited college or university + 5 Years (1 as a Supervisor/Lead) of work experience working directly with individuals with an intellectual disability or autism.

Additional Requirements

• Strong communication, organizational, and leadership skills
• Experience in staff supervision and training
• Ability to work collaboratively in a team-oriented environment
• Valid Driver’s License and access to transportation
• Required clearances and pre-employment screenings

Position Highlights & Benefits

• Benefits Start Day 1 of Employment Medical, Dental, Vision, and Life Insurance 403(b) Retirement Plan Paid Time Off (PTO) and Paid Holidays

About Pittsburgh Mercy

Pittsburgh Mercy is a community-based health and human services organization that provides person-centered care to some of the region’s most vulnerable populations. We work in homes, neighborhoods, and other familiar settings, partnering with individuals and families to plan, develop, and monitor care that meets their unique needs. Our mission is to be a compassionate, transforming presence within our communities. We offer help – and hope – to people experiencing: Mental illness and substance use disorders Physical health challenges Intellectual disabilities Traumatic Circumstances, including home

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.