Supervisor I, Clinical Laboratory - Chemistry, Day

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 59,000 - 69,000; Full time

Job summary

Brigham and Women's Hospital, Inc. seeks a Laboratory Supervisor to oversee staff orientation, training, and daily operations under the Laboratory Managers and Medical Director. The role ensures timely task completion and adherence to procedures.

Responsibilities include supporting technologists, organizing workloads, maintaining SOPs and QC, and mentoring a team to uphold safety and accuracy in testing.

Qualifications

• Bachelor's degree in Medical Technology or Laboratory Sciences required.
• ASCP certification or equivalent required.
• Minimum 4 years lab experience and 1–2 years supervisory preferred.

Responsibilities

• Supervise daily staff activities, orientation, and competency assessments.
• Plan, organize, and schedule duties with Laboratory Managers.
• Assist technologists and troubleshoot technical issues as needed.
• Prioritize work to ensure timely results and reports.
• Maintain SOPs, records, and quality control documentation.
• Oversee proficiency testing and corrective actions when needed.

Skills

Analytical skills

Leadership

Interpersonal skills

Attention to detail

Computer literacy

Education

Bachelor's Degree Medical Technology

Bachelor's Degree Laboratory Sciences

ASCP Certification

Job description

Site: The Brigham and Women's Hospital, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryStarting rate is $43/hour. Hourly pay is based on experience, education, and certifications, plus additional differentials, premiums, and incentives where applicable.SummaryUnder the general direction of the Laboratory Managers and Medical Director, this role is responsible for staff orientation, training, competency assessment, and the daily supervision of personnel and work activities.Does this position require patient care?NoEssential FunctionsProvide daily supervision of technical, clerical, and service employees.Plan, organize, assign, and schedule duties and responsibilities of Laboratory staff in coordination with the Laboratory Managers.Assist technologists as needed with technical issues and interpretation of results.Determine work priorities to ensure timely completion of tasks.Order and maintain appropriate inventory and laboratory supplies.Maintain manuals for all Standard Operating Procedures, required records, and reports.Ensure staff adhere to all safety policies and procedures.Oversee staff orientation, training, and competency assessments, ensuring staff:Follow procedures for specimen handling, processing, test analysis, reporting, and recordkeeping.Maintain documentation confirming that proficiency testing samples are analyzed in the same manner as patient samples.Follow quality control policies and document all QC activities, calibrations, and maintenance.Follow established corrective action procedures when test systems fall outside acceptable performance standards.Identify issues that may affect test performance or result reporting, and correct them or notify the appropriate supervisor or director.Document all corrective actions taken when test systems deviate from established performance specifications.QualificationsEducationBachelor's Degree Medical Technology required or Bachelor's Degree Laboratory Sciences required and Other Certificate/Diploma Clinical Laboratory Sciences requiredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsMedical Technologist (ASCP) [MLT, MT, MLA, Histologists] - American Society for Clinical Pathology Board of Certification (ASCP-BOC) requiredExperiencelab experience 4 years required and Supervisory experience 1-2 years preferredKnowledge, Skills and Abilities- The knowledge, both practical and theoretical, of tests and procedures necessary to review findings and advise and direct subordinates in action.- Demonstrates advanced level of analytical skills and judgment.- Must have a relatively high level of analytical ability to work with complex instrumentation, resolve technical equipment problems, relate test results to normal and pathological states, and interpret quality control data.- Must have understanding of computer technology and its application to analytical procedures and quality control.- Must have a comprehensive understanding of laboratory equipment and its operation, maintenance and repair, and analytic techniques.- Must have the ability to work independently, evaluate situations and act appropriately.- Detailed knowledge of applicable federal, state and accreditation requirements.- Ability to multitask in a fast-paced environment.- Advanced computer skills.- Comprehensive understanding of test principles, equipment operation and computer system operations.- Make appropriate decisions, develop and complete follow-up actions in conjunction with lab leadership.- Must be able to perform as a senior team member, providing direction and guidance to less experienced technologists.- Must have the ability to pay careful attention to detail and to adhere to written protocols, including communication to lab leadership when issues are identified.- Must be able to perform as a team member.- Excellent interpersonal skills.- Ability to interact professionally and effectively with numerous staff, including physicians, hospital personnel, employees, and patients.Additional Job Details (if applicable)Remote TypeOnsiteWork Location75 Francis StreetScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$43.00 - $49.63/HourlyGrade7At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.