Supervisor I, Clinical Laboratory - Chemistry, Day

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 47,000 - 68,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. is seeking a Laboratory Supervisor to oversee daily operations, supervise technical and clerical staff, and ensure high-quality patient testing. You will coordinate with the Laboratory Managers to plan duties and resolve technical issues.

Your role includes training, competency assessments, inventory control, and adherence to SOPs and safety standards in a fast-paced clinical lab environment at 75 Francis Street, Boston.

Qualifications

• Bachelor's Degree in Medical Technology or Clinical Laboratory Sciences required.
• ASCP certification required.
• 4 years laboratory experience; 1-2 years supervisory experience preferred.

Responsibilities

• Provide daily supervision of laboratory staff and activities.
• Plan and schedule duties in coordination with Laboratory Managers.
• Assist technologists with technical issues and result interpretation.
• Set work priorities to ensure timely completion of tasks.
• Order and maintain inventory and supplies; keep SOPs up to date.
• Enforce safety policies and procedures; document QC activities.
• Oversee orientation, training, and competency assessments for staff.

Skills

Supervisory experience

Laboratory knowledge

Quality control

Analytical thinking

Education

Bachelor's Degree Medical Technology

Clinical Laboratory Sciences degree

Tools

Instrumentation systems

Job description

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Starting rate is $43/hour. Hourly pay is based on experience, education, and certifications, plus additional differentials, premiums, and incentives where applicable.

Summary Under the general direction of the Laboratory Managers and Medical Director, this role is responsible for staff orientation, training, competency assessment, and the daily supervision of personnel and work activities. Does this position require patient care? No

Essential Functions

• Provide daily supervision of technical, clerical, and service employees.
• Plan, organize, assign, and schedule duties and responsibilities of Laboratory staff in coordination with the Laboratory Managers.
• Assist technologists as needed with technical issues and interpretation of results.
• Determine work priorities to ensure timely completion of tasks.
• Order and maintain appropriate inventory and laboratory supplies.
• Maintain manuals for all Standard Operating Procedures, required records, and reports.
• Ensure staff adhere to all safety policies and procedures.
• Oversee staff orientation, training, and competency assessments, ensuring staff:
  • Follow procedures for specimen handling, processing, test analysis, reporting, and recordkeeping.
  • Maintain documentation confirming that proficiency testing samples are analyzed in the same manner as patient samples.
  • Follow quality control policies and document all QC activities, calibrations, and maintenance.
  • Follow established corrective action procedures when test systems fall outside acceptable performance standards.
  • Identify issues that may affect test performance or result reporting, and correct them or notify the appropriate supervisor or director.
  • Document all corrective actions taken when test systems deviate from established performance specifications.

Qualifications

Education Bachelor's Degree Medical Technology required or Bachelor's Degree Laboratory Sciences required and Other Certificate/Diploma Clinical Laboratory Sciences required Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Medical Technologist (ASCP) [MLT, MT, MLA, Histologists] - American Society for Clinical Pathology Board of Certification (ASCP-BOC) required

Experience lab experience 4 years required and Supervisory experience 1-2 years preferred

Knowledge, Skills and Abilities

• The knowledge, both practical and theoretical, of tests and procedures necessary to review findings and advise and direct subordinates in action.
• Demonstrates advanced level of analytical skills and judgment.
• Must have a relatively high level of analytical ability to work with complex instrumentation, resolve technical equipment problems, relate test results to normal and pathological states, and interpret quality control data.
• Must have understanding of computer technology and its application to analytical procedures and quality control.
• Must have a comprehensive understanding of laboratory equipment and its operation, maintenance and repair, and analytic techniques.
• Must have the ability to work independently, evaluate situations and act appropriately.
• Detailed knowledge of applicable federal, state and accreditation requirements.
• Ability to multitask in a fast-paced environment.
• Advanced computer skills.
• Comprehensive understanding of test principles, equipment operation and computer system operations.
• Make appropriate decisions, develop and complete follow-up actions in conjunction with lab leadership.
• Must be able to perform as a senior team member, providing direction and guidance to less experienced technologists.
• Must have the ability to pay careful attention to detail and to adhere to written protocols, including communication to lab leadership when issues are identified.
• Must be able to perform as a team member.
• Excellent interpersonal skills.
• Ability to interact professionally and effectively with numerous staff, including physicians, hospital personnel, employees, and patients.

Additional Job Details (if applicable)

Remote Type Onsite

Work Location 75 Francis Street

Scheduled Weekly Hours 40

Employee Type Regular

Work Shift Day (United States of America)

Pay Range $34.13 - $49.63/Hourly

Grade 7

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.

EEO Statement

EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.