Supervisor, Hospital Environmental Services

ThedaCare; Appleton (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

ThedaCare is seeking a Supervisor, Environmental Services to oversee day-to-day operations, schedules, and staffing at ThedaCare Regional Medical Center in Appleton. The role ensures cleaning methods meet infection prevention and safety standards and drives quality improvements.

Responsibilities include coaching staff, coordinating contracted services, and enforcing department policies. A high school diploma and 18+ are required, with training in regulated medical waste and MOAB provided within

Qualifications

• High school diploma or GED.
• Must be 18 years of age.
• Customer service experience preferred.

Responsibilities

• Oversees the daily operations of the department.
• Regulates daily activities of team members and provides guidance to maintain quality.
• Selects, coordinates, and monitors applicable contracted services.
• Ensures compliance with standards and regulations.
• Hires, transfers, and supervises team members.
• Develops performance expectations and coaches team members.
• Investigates complaints and performance concerns.
• Ensures appropriate staffing to achieve outcomes.

Skills

Leadership

Customer service

Communication

Education

High school diploma

Job description

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness –

Benefits

• Lifestyle Engagement e.g. health coaches
• relaxation rooms
• health focused apps (Wonder, Ripple)
• mental health support
• Access & Affordability e.g. minimal or zero copays
• team member cost sharing premiums
• daycare

About ThedaCare! Summary : The Supervisor, Environmental Services oversees the day-to-day environmental services operations. Organizes and supervises the daily workflow, creates department schedules, and reallocates team members and resources based on patient census and acuity. Develops and implements efficient and productive cleaning methods to ensure compliance with standards, regulations, infection prevention, and patient safety standards. Conducts quality improvement inspections within assigned areas to ensure quality and satisfaction level. Ensures team members are in compliance with state and federal regulations and department or ThedaCare policies and procedures. Promotes and strengthens team member engagement, process improvement initiatives, patient satisfaction, and workplace safety. Maintains and enhances interpersonal relationships with medical staff, team members, patients, and visitors.

Job Description

Schedule: 3p-11:30 p.m. M- F core hours, with the flexibility of shifting hours as needed due to business needs.

KEY ACCOUNTABILITIES

• Oversees the daily operations of the department.
• Regulates daily activities of team members, providing necessary guidance and support to maintain quality performance standards.
• Selects, coordinates, and monitors applicable contracted services.
• Ensures that work techniques, quality assurance standards, department policies and procedures, and job specifications are followed and meet regulatory compliance.
• Hires, transfers, and supervises team members.
• Develops performance expectations and coaches, evaluates, and motivates team members.
• Investigates complaints and performance concerns.
• Ensures appropriate staffing to achieve outcomes within the units.
• Leads or implements system initiatives, process improvements, and regulatory and/or policy changes through the work of team members by using effective change management principles to achieve high reliability outcomes.
• Identifies opportunities for improvement to deliver highest quality outcomes.
• Ensures professional practice standards are met through reviews, meetings, reports, and observation of results.

QUALIFICATIONS

• High school diploma or GED
• Must be 18 years of age
• Company provided training in regulated medical waste and management with DOT Certification to be completed within one year of employment
• Company provided Aggressive Behavior (MOAB) training to be completed within one year of employment if required by position location
• One year of work experience in a hospital, hotel, or long-term care facility as a lead or supervisor over comparable roles preferred
• Ability to read, write, and comprehend the English language
• Customer service experience preferred

PHYSICAL DEMANDS

• Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance.
• Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties.

WORK ENVIRONMENT

• Frequent exposure to sharp objects and instruments.
• Occasional exposure to moving mechanical parts, fumes, or airborne particles, toxic or caustic chemicals, and risk of electrical shock.
• Occasional high noise level in work environment agents.
• Possible exposure to communicable diseases, hazardous materials, and pharmacological agents.
• Occasional contact with aggressive and or combative patients.
• Use of computers throughout the work day.
• Position requires compliance with department specific competencies.

Scheduled Weekly Hours: 40

Scheduled FTE: 1

Location: ThedaCare Regional Medical Center - Appleton - Appleton,Wisconsin

Overtime Exempt: Yes

Worker Shift Details: PM

About ThedaCare

ThedaCare is a community health system consisting of seven hospitals, numerous clinics and related services.We are the third largest health care employer in Wisconsin and the largest employer in the state's second largest economic market - Northeast Wisconsin - with approximately 6,800 employees. Through our 100-year history, ThedaCare has woven itself into the very fabric of the communities we serve. For our employees, ThedaCare offers an environment that not only welcomes but also encourages innovative thinking and fresh approaches to today’s health care challenges. We’ve improved the health of thousands of individuals. We know this because we track our quality and constantly seek to improve our care and services for the members of our communities.

This job posting is available in other languages besides English free of charge.

ThedaCare is an Equal Opportunity Employer. ThedaCare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ancestry, color, religion, sex, gender identity, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.