Supervisor, Global Data Center Services

Ait-Worldwide-Logistics; Fairburn (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

AIT Worldwide Logistics is seeking a Supervisor for Global Data Center Services to oversee daily white-glove delivery and installation of data center hardware. You will supervise service crews, coordinate logistics, and maintain high standards of service in line with company values.

The role requires supervisory experience in a data center or logistics setting, plus knowledge of budgeting and SOPs. Collaborative leadership and adherence to SOPs are essential in this on-site role based in Georgia.

Qualifications

• Supervisory experience in a data center or logistics environment.
• Budget preparation and cost-tracking knowledge.
• Familiarity with SOPs and industry standards.

Responsibilities

• Supervise daily white-glove delivery and installation services for data center hardware.
• Coordinate scheduling, monitoring, and reporting of shipments and on-site services.
• Support vendor relations and ensure adherence to service processes.

Skills

Team supervision

Budgeting

SOPs

Education

Some college/Associate's degree

Job description

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact! We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

The Supervisor, Global Data Center Services supports AIT's technology customers by overseeing daily operations of white-glove delivery and installation services for data center components. This role supervises service crews, coordinates logistics activities, and ensures compliance with industry standards. Provides tactical oversight, assigns work, and develops team members while maintaining strong vendor relationships and ensuring service excellence in line with AIT's core values.

Responsibilities

• Supervise daily white-glove delivery and installation services for data center hardware, ensuring service levels and KPIs are met. and provides training and guidance to team members.
• Coordinate scheduling, monitoring, and reporting of freight shipments and on-site services. Ensure compliance with SOPs and industry standards.
• Support vendor relations by ensuring adherence to service processes, escalating issues, and providing feedback to management.
• Provide back-up leadership under the Manager, Global Data Center Services. Supervise staff coordinating transportation and distribution workflows to maximize efficiency
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

Education

• Some College/Associate's Degree in Business Administration, Marketing and Sales preferred. ()

Experience

• 2+ years working in a data center environment required. ()
• 1+ years of supervision required. ()

Knowledge, Skills, and Abilities

• Knowledge working with budget preparation.
• Knowledge with SOP's and industry standards.