Supervisor - Full Time

Pure Hockey, LLC; Wake Forest (NC); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Medical, Dental, Vision & Disability Insurance

Bonus Plan

Flexible Spending Plan

401(k)

Paid Vacation

Paid Holidays

Paid Parental Leave

Employee Discount

Job summary

Pure Hockey, LLC in Wake Forest, North Carolina, is seeking a dedicated Retail Associate to enhance customer engagement and provide excellent service. Responsibilities include cashier duties, staff training, and maintaining store visuals while adhering to company policies. Ideal candidates have retail experience, strong leadership abilities, and problem-solving skills. Benefits include medical insurance, bonuses, and paid vacation, among others.

Qualifications

• Proven experience in a retail/customer service environment.
• Ability to train, coach, develop and motivate employees.
• Strong analytical and problem-solving skills.

Responsibilities

• Greet customers and provide outstanding customer service.
• Perform cashier duties accurately while following company policies.
• Train and develop staff to ensure effective performance.

Skills

Customer service

Cash handling

Retail experience

Leadership skills

Problem-solving

Job description

Description

Responsibilities

• Greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service.
• Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures.
• Assist in the areas of merchandising, operations, sales and customer service.
• Partner with management to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.
• Train and develop staff to ensure they have the necessary skills and knowledge to perform their roles effectively.
• Handle customer complaints and resolve issues in a timely and professional manner.
• Maintain the sales floor by restocking shelves, updating pricing information and completing inventory management tasks as directed by management.
• Other duties assigned by managerr.

Requirements

• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• Proven experience in a retail/customer service environment.
• Ability to train, coach, develop and motivate employees.
• Demonstrate effective interpersonal, organizational and leadership skills.
• Experience using a computer and handheld devices.
• Strong analytical and problem‑solving skills.
• Knowledge of inventory management and merchandising techniques.
• Ability to work flexible hours, including weekends and holidays.

Benefits

• Medical, Dental, Vision & Disability Insurance
• Bonus Plan
• Flexible Spending Plan
• 401(k)
• Paid Vacation
• Paid Holidays
• Paid Parental Leave
• Employee Discount

Salary: $16.00-$19.00 per hour