Supervisor Fulfillment

guardianpharmacy

Idaho Falls (ID)

On-site

USD 55,000 - 75,000

Full time

7 days ago

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Benefits offered by this job

401(k) with company match

Health insurance

Job summary

Guardian Pharmacy of Idaho Falls is seeking a qualified supervisor to oversee fulfillment technicians and daily operations in Idaho Falls, ID. The role demands strong leadership, planning and problem-solving abilities to maintain quality and efficiency in packaging and courier preparation.

The position requires a Pharmacy Technician license/certification and at least 5 years of related experience, with opportunity to grow within a large health services provider's network.

Qualifications

High School Diploma or GED required.
Pharmacy Technician license/certification/registration as per state requirements; National Certification preferred (PTCB).
5+ years of related experience; technical knowledge may substitute for experience.

Responsibilities

Supervises daily operations of fulfillment technicians.
Monitors daily activities and manages work schedules to ensure quality, production and service levels.
Hire, train, manage, and schedule technicians to ensure adequate coverage within budgeted labor.

Skills

Leadership

Problem solving

Attention to detail

Team oriented

Time management

Education

High School Diploma or GED

Pharmacy Technician license/certification/registration

National Certification preferred (PTCB)

Job description

Ammon, Idaho, United States of America Extraordinary Care. Extraordinary Careers.

With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Guardian Pharmacy of Idaho Falls d/b/a Heartland Pharmacy - Idaho Falls , a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Idaho Falls, Idaho .

Why Guardian Pharmacy of Idaho Falls d/b/a Heartland Pharmacy - Idaho Falls ? We're reimagining medication management and transforming care.

Who We Are and What We're About:

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Supervises daily operations of fulfillment technicians. Monitors daily activities and manages work schedules to ensure quality, production and service levels are maintained.

Attributes Required:

Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy
Leadership - ability to lead project teams to deadlines, while maintaining strong team orientation
Relational - ability to build relationships with business unit management and become "trusted advisor"
Strategy and Planning - ability to think ahead, plan and manage time efficiently
Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level
Team Oriented - ability to work effectively and collaboratively with all team members

Essential Job Functions (include the following):

Hire, train, manage, and schedules technicians to ensure adequate coverage for workflow within budgeted labor/Rx while keeping overtime low
Develop training materials for departments and update as needed
Evaluate and modify workflow processes and implement changes as necessary to meet deadlines, accuracy and efficiency targets.
Ensure all medications are complete and accurate prior to scheduled departures with sufficient time for the medications to be prepared for courier delivery.
Assign and manage work volume appropriate to each technician's duties, measuring both productivity and accuracy.
Ensure Fulfillment technicians are fully trained on assigned workflow area and processes within established time period.
Manage daily automation audits to ensure accurate packaging and filling of medications.
In coordination with Director of Operations, develop/conduct regularly scheduled performance evaluations. Provide individual feedback for each team members and document performance improvement goals and objectives.
Assist with quarter-end inventory prep and physical inventory.
Work as needed on daily functions which may include, but is not limited to, filling, stocking, prepacking and working with automation to ensure smooth workflow and timely deliveries
Lead by example in all areas of role and supporting the non-negotiable attributes; attitude, dependability, commitment, productivity, efficiency and upholding policies and procedures.
Work collaboratively with other supervisors/functional areas to keep work flowing smoothly and efficiently.
Comply with local, state, and federal laws, regulations, and policies pertaining to the dispensing of prescription medications.
Other essential functions and duties may be assigned as needed

Education and/or Certifications:

High School Diploma or GED, required
Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)

Skills and Qualifications:

5+ years of related experience (technical knowledge/skills may substitute for experience)
Advanced proficiency in computer applications related to department operations and job function.
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate

Work Environment: