Supervisor, Fulfillment

Millennium Print Group, A Subsidiary of the Pokémon Company International; Cary (NC); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

100% Employer-paid medical and dental benefits

401(k) Plan with Employer match

Paid time off including holidays

Employee Assistance Program

Job summary

Millennium Print Group, a subsidiary of The Pokémon Company International, is looking for a Supervisor, Fulfillment to oversee operations in a fast-paced warehouse environment. Responsibilities include managing fulfillment staff and ensuring quality and efficiency in operations.

The ideal candidate will have over five years of relevant experience, strong leadership skills, and a commitment to safety and teamwork. This role offers competitive compensation and a full benefits package.

Qualifications

• 5+ years of experience in fulfillment, warehousing, supply chain, or distribution operations.
• Previous supervisory or leadership experience preferred.
• Continuous improvement or ISO/OSHA experience preferred.

Responsibilities

• Lead and support daily fulfillment operations including shipping, receiving, and order processing.
• Monitor operational performance to ensure quality standards are achieved.
• Provide coaching and mentorship to fulfillment team members.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Warehouse operations knowledge

Education

High school diploma or equivalent

Bachelor’s degree

Tools

Warehouse management systems

Microsoft Office

Job description

Supervisor, Fulfillment

Join Millennium Print Group as a Supervisor, Fulfillment!

We’re looking for a hands‑on operations leader to oversee fulfillment activities within our fast‑paced warehouse and manufacturing environment. In this role, you’ll lead fulfillment staff, support daily operations, and help drive efficiency, safety, quality, and customer satisfaction across the department.

Location: Raleigh, NC

Schedule: Onsite

Pay & Benefits: Competitive compensation + full benefits package + leadership growth opportunities

What You’ll Do

• Lead and support daily fulfillment operations including shipping, receiving, and order processing
• Monitor operational performance to ensure quality, productivity, and on-time delivery standards are achieved
• Partner with department leadership to execute operational goals and continuous improvement initiatives
• Provide coaching, mentorship, and performance feedback to fulfillment team members
• Manage scheduling, attendance tracking, reporting, and administrative responsibilities
• Communicate operational updates, staffing needs, and workflow challenges to leadership teams
• Resolve day-to-day operational issues while maintaining workflow efficiency
• Ensure compliance with safety procedures, OSHA regulations, QMS standards, and company policies
• Support a positive, safe, and team‑oriented work environment

What You’ll Bring

• High school diploma or equivalent required; bachelor’s degree preferred
• 5+ years of experience in fulfillment, warehousing, supply chain, or distribution operations
• Previous supervisory or leadership experience preferred
• Working knowledge of warehouse operations, fulfillment equipment, and warehouse management systems
• Strong Microsoft Office and systems proficiency
• Excellent communication, leadership, and organizational skills
• Strong problem‑solving and decision‑making abilities
• Ability to manage multiple priorities in a fast‑paced operational environment
• Continuous improvement or ISO/OSHA experience preferred

Why Join MPG?

Millennium Print Group, a subsidiary of The Pokémon Company International, is the largest trading card printer in the world. Join a growing organization where leadership, teamwork, innovation, and operational excellence drive success while supporting globally recognized products.

Benefits

• A highly competitive compensation “above the industry” commensurate with experience, including an annual incentive bonus plan
• 100% Employer‑paid medical, dental base plan, vision, life/AD&D, and short‑term and long‑term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
• 401(k) Plan with up to a 6% (dollar for dollar) Employer match
• Health Savings/Flexible Spending Account options
• Paid time off, including 10 company‑paid holidays, plus 1 floating holiday
• Employee Assistance Program
• Comprehensive relocation package available for qualified candidates
• And, much more!

Millennium Print Group is an Equal Opportunity Employer. The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.