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Job Description
What you need to succeed as a Freight Operations Supervisor at XPO
- 2 years of related work experience in a warehouse, distribution, supply chain, transportation, or similar environment
- Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations, and DOT rules and regulations
- Available to work a variety of shifts, including days, evenings, nights, and weekends
Minimum Qualifications
- 2 years of related work experience in a warehouse, distribution, supply chain, transportation, or similar environment
- Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations, and DOT rules and regulations
- Available to work a variety of shifts, including days, evenings, nights, and weekends
Preferred Qualifications
- Bachelor's degree in Transportation, Distribution, or Logistics, or 4 years of related work or military experience
- 2 years of supervisory experience
- LTL industry experience
- Positive attitude with the ability to multitask and motivate your team
- Exceptional leadership, communication, and administrative skills
About The Freight Operations Supervisor Job
Pay, benefits, and more:
- Competitive compensation package
- Full health insurance benefits available on day one
- Life and disability insurance
- Earn up to 15 days of PTO over your first year
- 9 paid company holidays
- 401(k) option with company match
- Education assistance
- Opportunity to participate in a company incentive plan
What You'll Do On a Typical Day
- Lead and supervise all aspects of freight operations
- Develop and implement strategic work procedures to meet the evolving demands of the department
- Evaluate, manage, assign, and supervise workloads and tasks
- Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
- Ensure production goals are met by managing tonnage, payroll, and other administrative functions
- Plan hourly employee schedules to meet daily operations goals and lower costs
- Enforce all company, FMCSR, OSHA, CCMTA, NSC, and DOT policies, rules, regulations, and laws
- Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
- Ensure customer freight is processed, handled, loaded, and delivered timely and damage-free
- Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO's workplace policies
- Effectively direct a team to consistently meet or exceed productivity goals
- Make recommendations regarding hiring, suspension, and termination
- Develop and present action plans to improve load average and model compliance
- Participate in internal safety and engagement committees
- Train employees on safety rules and processes
- Monitor and maintain organization within the shift to ensure safety and productivity
- Conduct daily staff meetings and communicate corporate messages, revisions to policies, and procedures to all team members
- Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
- Provide instruction, analyses, suggestions, and ideas for improvement of operations within the shift and the service center
- Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
- Minimize shipment rehandle across the network by prioritizing direct loading, headloads, and sector loading while maintaining all company quality standards
Freight Operations Supervisors Are Required To
- Lift objects of various shapes, sizes, and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
- Reach (including above your head), bend, climb, push, pull, twist, squat, and kneel
- Walk and stand for extended periods on a loading dock that is not climate controlled
- Work outside in inclement weather
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology, and physical assets. We seek employees who enjoy challenges and can communicate effectively in all situations. We want to leverage your skills and experience to drive positive results while ensuring a bright future for yourself and XPO. Join us for growth opportunities.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration without regard to race, sex, disability, veteran, or other protected status.
All applicants receiving a conditional offer may be required to pass a pre-employment drug test.
The above statements are not exhaustive of all responsibilities, duties, and skills for this role.
Review XPO's candidate privacy statement here.