Supervisor Food Services JC315523

112 North Carolina Baptist Hospital; Ardmore (NC); On-site; USD 33,000 - 50,000; Full time

Job summary

Advocate Health is seeking a dedicated Food Service Supervisor to direct daily operations across Cafeteria and retail areas. You will ensure proper equipment, inventory and resources, while maintaining safety and regulatory compliance.

Ideal candidates hold a high school diploma or GED with two years of supervisory experience; Serv Safe certification is required and an Associate's degree is preferred. This is a full-time role with benefits, offering a competitive pay range.

Qualifications

• High school diploma or GED required.
• Two years of supervisory experience required.
• Serv Safe certification required.
• Associate's degree preferred.

Responsibilities

• Direct daily operations of multi-functional food service to ensure adequate equipment, inventory and staff.
• Assist in cash controls and payroll-related tasks (time sheets, schedules).
• Escalate issues and inform leadership about resolution status using appropriate resources.
• Supervise day-to-day activities, delegate, prioritize and monitor standards.
• Provide positive, constructive feedback to employees to coach and motivate.
• Ensure compliance with federal, state and local regulations and hospital policies.
• Establish a safe work environment and conduct safety training and equipment maintenance.
• Set operating standards, implement quality improvements and communicate them.
• Develop strong employee relationships and maintain satisfaction across departments.
• Execute high-quality service delivery and support diversity initiatives.

Skills

Clear communication

Analytical ability

Diversity & inclusion

Customer service

Work under pressure

Professional relationships

Ethical standards

Education

High school diploma or GED

Two years supervisory experience

Associate's degree preferred

Serv Safe certification

Job description

Department: 11953 Non Enterprise Corporate - Food and Nutrition: Cafeteria Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: This position has a varying schedule including days, nights and weekends Pay Range: $24.10 - $36.15

EDUCATION/EXPERIENCE: High school diploma or GED equivalent and two years of supervisory experience. Associate's degree preferred. LICENSURE, CERTIFICATION, and/or REGISTRATION: Serv Safe certification

ESSENTIAL FUNCTIONS

• Directs daily operations of multi-functional food service operations to ensure employees have appropriate equipment, inventory and resources to perform jobs, meet goals and deadlines.
• Assists in the maintenance of cash controls and payroll functions (time sheets, records, schedules etc.).
• Probes potential problems and apprises the leader of status on resolution of problems or issues, using appropriate resource when necessary.
• Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards. Ensures top concerns are given priority.
• Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate.
• Ensures compliance with all federal, state and local regulations as well as hospital policies and procedures (e.g. quality assurance, safety, operations, personnel).
• Establishes a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with safety and loss prevention programs and with standards.
• Establishes operating standards, implements quality improvements and communicates them.
• Maintains and develops employee relationships and satisfaction for multi-functional food service areas retail and patients to ensure all regulatory standards are in place.
• Accountable for the execution of service quality by maintaining highest level of delivery.
• Promotes and supports workplace diversity initiatives.

SKILLS/QUALIFICATIONS

• Excellent oral and written communication skills
• Strong analytical ability
• Willingness to respect and value the differences and perceptions of different groups/individuals
• Excellent customer service to external and internal customers
• Ability to work productively and effectively when faced with stressful work situations and time pressures
• Ability to develop and maintain professional, trusting, positive working relationships with supervisors, staff, managers, customers, and vendors
• Upholds ethical standards and comply with all state and federal laws and company policies and procedures

WORK ENVIRONMENT

May be required to work in all areas of the Food and Nutrition Services departments including kitchen and retail areas Exposure to wet tile floors and dangerous, sharp equipment

PHYSICAL REQUIREMENTS

0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Benefits and more

• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care