Supervisor, Food Services

Utah Education Network; Campus (IL); On-site; USD 28,000 - 32,000; Full time

Job summary

The University of Utah Campus Store is seeking an Assistant Starbucks Manager to support two on-campus Starbucks locations, including the University Campus Store and Marriott Library sites. You will help drive operational excellence, deliver a high-quality customer experience, and ensure Starbucks standards across both sites.

As part of the leadership team, you will assist with staffing, training, inventory management, and financial performance while fostering a positive, team-oriented

Qualifications

• Five years of experience in a related field, with two years in a supervisory role.
• Demonstrated organizational and communication skills.
• Knowledge of retail/food service operations and safety standards.

Responsibilities

• Support Store Manager to achieve operational and sales targets.
• Train and mentor baristas and shift supervisors.
• Manage inventory and vendor orders to keep store well stocked.
• Resolve customer complaints to ensure positive experiences.
• Prepare and analyze sales reports to identify trends and set goals.
• Develop and maintain staff schedules for peak hours.
• Ensure cleanliness and safety of both store locations.

Skills

Leadership

Staff training

Customer service

Communication

Team motivation

Job description

40 hours a week. Store hours are Mon – Thu: 7:30am – 8:00pm, Fri: 7:30am – 6:00pm | Sat: Closed, Sun: 11:00AM – 6:00pm

VP Area

VP Area President

Department

Department 00435 - University Campus Store

Location

Location Campus

City

City Salt Lake City, UT

Type of Recruitment

Type of Recruitment External Posting

Pay Rate Range

Pay Rate Range $20.00-$23.00/h DOE

Close Date

Close Date 12/08/2026

Priority Review Date (Note - Posting may close at any time)

Job Summary

The University of Utah Campus Store is seeking an Assistant Starbucks Manager who supports the Store Manager in overseeing the daily operations of two Starbucks franchise locations at the University of Utah, including the University Campus Store and Marriott Library sites. This role is responsible for helping drive operational excellence, delivering a high-quality customer experience, and ensuring consistency in Starbucks standards across both locations.
Working as part of a leadership team, the Assistant Manager contributes to staffing, training, inventory management, and financial performance while fostering a positive, team-oriented work environment. The position plays a key role in supervising staff, supporting business objectives, and ensuring compliance with university policies as well as health, safety, and food service regulations. This role requires the ability to effectively balance priorities across multiple locations in a fast-paced campus environment.
Why Work at the University Campus Store?
At the University of Utah Campus Store, we make campus a family.
Every member of our team contributes to the success of students, faculty, staff, alumni, and visitors. Whether providing course materials, technology solutions, Starbucks beverages, official University merchandise, or exceptional customer service, our employees play an important role in supporting the University community.
We believe that hiring is about more than filling positions. We seek individuals who are committed to service, collaboration, accountability, and creating an environment where others feel welcomed and supported.
Learn more about our mission and values here www.store.utah.edu

Responsibilities

• Support Store Operations: Assist the Store Manager in achieving operational and sales targets, ensuring our store thrives.
• Lead and Inspire: Train and mentor baristas and shift supervisors, fostering a positive and motivated team environment.
• Manage Inventory: Keep our store well-stocked and visually appealing by tracking inventory levels and coordinating vendor orders.
• Delight Customers: Resolve customer complaints with a smile, ensuring every visit is a positive experience.
• Analyze and Strategize: Prepare and analyze sales reports to identify trends and set future goals.
• Optimize Schedules: Develop and maintain staff schedules to ensure seamless operations during peak hours.
• Maintain Excellence: Oversee the cleanliness and safety of the store, creating a welcoming environment for all.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications

Five years of experience in a related field, with two of those years working as a supervisor, or equivalency (one year of education can be substituted for two years of related work experience); knowledge of related trade or department specific equipment, systems and procedures. Demonstrated organizational, human relations and effective communication skills are also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• Demonstrated leadership experience, preferably in a retail, food service, coffee, or other customer-facing environment.
• Strong ability to lead, coach, communicate with, and motivate a team.
• Strong customer service and interpersonal skills, including the ability to handle concerns professionally.
• Ability to organize work, manage competing priorities, and make sound decisions in a fast-paced environment.
• Ability and willingness to learn operational systems, procedures, and standards.
• Flexibility to work a variable schedule, including early mornings, evenings, weekends, and peak academic periods.

Type

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at [phone] if you have questions regarding the post-retirement rules.
The position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page .
Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5‑108: Transfer of Benefits Eligible Staff Members , a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581‑2169 By Email: [e-mail]