Supervisor food service

Hugh Chatham Health; Lexington (NC); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Educational Assistance Program

Job summary

Advocate Health’s Food and Nutrition Services department is seeking a Full-time Cook to prepare meals, ensure quality and safety, and support department leadership at the Lexington Medical Center facility. The role emphasizes adherence to recipes, sanitation standards, and timely meal service.

The ideal candidate has a high school diploma or GED with four years in food service and ServSafe Certification, with strong communication and teamwork skills to support patient and customer satisfaction.

Qualifications

• High school diploma or GED with four years in a food service environment.
• ServSafe Certification is required/preferred for this role.

Responsibilities

• Adheres to hospital and departmental policies; promotes customer service.
• Contributes to patient and customer satisfaction to meet high service standards.
• Maintains sanitation rating 97% or better per Health Dept.; adheres to NSF gold standards.
• Monitors product quality, ensures recipe compliance and timely production.
• Follows safety and sanitation rules; supports corrective actions after inspections.
• Completes required in-service and safety trainings including HACCP knowledge.
• Participates in departmental performance improvements and teamwork.
• Minimizes waste; controls costs; follows recipes and portion controls.
• Plans daily work considering time, equipment, and quantities to serve meals on time.
• Prepares food according to standardized recipes; maintains waste logs and HACCP documentation.
• Acts as Team Leader in absence; supports budget management and department meetings.

Skills

English literacy

Follow instructions

Supervision

Team leadership

Cooking equipment

Recipe adherence

Volume adjustment

Interpersonal skills

Education

High school diploma or GED

Tools

ServSafe Certification

Job description

Department

11950 Lexington Medical Center - Food and Nutrition: Kitchen

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

variable

Pay Range

$24.10 - $36.15

EDUCATION/EXPERIENCE

High school diploma or GED equivalent with four years' experience in a food service environment, which involved the production of food.

LICENSURE, CERTIFICATION, and/or REGISTRATION

ServSafe Certification.

ESSENTIAL FUNCTIONS

• 1. Adheres to the hospital and departmental policies and procedures promoting a cooperative work environment. Demonstrates a personal responsibility and commitment to customer service and satisfaction by utilizing communication skills to interact with patients, customers, and staff to develop interpersonal relationships and team building.
• 2. Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards.
• 3. Maintains a 97% or better sanitation rating from the Health Department by following sanitation policies and completing daily/weekly cleaning assignments. Maintains a double gold rating from NSF. Ensures that Sodexo standards are being met consistently. Department maintains a minimum average Gold Check score of silver.
• 4. Monitors quality of product at stations, ensures recipe compliance and adherence to departmental guidelines. Productivity and delivery schedules are met. Serving line start times and schedules are met. Knowledge of setting up the hot/cold line. Batch cooking logs must be completed daily.
• 5. Follows all workplace safety and sanitation rules and regulations helping to maintain a safe work environment. Responds to corrective action plans from weekly sanitation inspections.
• 6. Completes required in-service training, job specific training, annual Compliance and HIPAA training, and annual TJC/OSHA training. Also, must complete training and testing using recipes, grilling, knife skills, frying, sauteing, steaming, baking, soup making and roasting knowledge.
• 7. Participates in department's performance improvement initiatives. Duties are performed accurately and efficiently. Works as a team player; provides support to other Food and Nutrition Services departments as requested by management. Supports diversity through cultural awareness and special menus.
• 8. Minimizes product waste and controls cost. All equipment and supplies are properly utilized, maintained, and handled properly to avoid waste and/or breakage. Follows recipes, portion control guidelines, and manages food and supplies.
• 9. Ability to plan workday about time, equipment usage, and quantities needed to ensure meals are served on time. Monitors the amount of food needed for the day based on production sheets. Notifies Manager/Team Leader if adjustments are needed.
• 10. Prepares food according to departmental policy and procedures using standardized recipes to ensure all items are of a high quality. Maintains leftover log and waste program, evaluating excess prepared food for future use. Completes and follows HACCP documentation and guidelines.
• 11. Assumes role of Team Leader in their absence by maintaining work area in an orderly and sanitary manner according to policy; compliance with departmental and/or brand standards. Ensures all required HACCP and required brand documentation is completed accurately.
• 12. Assists the Department Manager and/or Team Leader with leadership within the department. Assists in managing budget responsibility, as well as keeping overtime to a minimum. Is an active participant in the Culinary Planning meetings. Participates in a minimum of two Food Safety Audits per year.

SKILLS/QUALIFICATIONS

Literate in English and able to follow instructions Works under general supervision. Relies on experience and judgment to plan and accomplish assigned tasks and goals. Orients, trains, assigns and checks the work of junior level employees. Ability to operate various cooking equipment, as well as follow recipes and to adjust according to volume Ability to withstand large temperature variances from cooking areas to freezers and coolers Ability to adjust to the needs of the department Desire to achieve high customer service standards Ability to communicate with a wide variety of people including patients, visitors, employees, nursing staff, managers, and hospital staff Ability to step in any area on the At Your Request Line (deli, saute & grill station and assembly line) Understanding of the hospital diets (ground, chopped and puree diets)

WORK ENVIRONMENT

Ability to work weekends and holidays May be required to work in all areas of the Food and Nutrition Services departments including but not limited to kitchen and retail areas Exposure to wet tile floors and dangerous, sharp equipment

PHYSICAL REQUIREMENTS

0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.