COOK 1

aah; Winston-Salem (NC); On-site; USD 27,552 - 41,328; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Family benefits

Retirement plan

Educational assistance

Job summary

Advocate Health in Winston-Salem, NC, seeks a full-time Food Service teammate for the Cafeteria in the Food and Nutrition Services department. The position requires a High School diploma or GED and at least one year of experience in a food service environment, with pay range listed between $19.80 and $29.70 per hour.

Hours per week are 40, with schedule details varying. The role emphasizes sanitation, safety, quality, customer service, and teamwork within a hospital setting.

Qualifications

• High School diploma or GED with at least 1 year of food service experience.
• Ability to operate cooking equipment, follow recipes, and adjust for volume.
• Must be fluent in English and able to follow instructions.

Responsibilities

• Adheres to hospital policies and promotes customer service and teamwork.
• Maintains sanitation ratings and adheres to health standards.
• Monitors product quality and ensures recipe compliance and timely service.
• Follows safety rules and completes sanitation inspections and cleaning tasks.
• Participates in department initiatives and supports cross-functional teams.

Skills

Fluent English

Follow instructions

Cooking equipment operation

Volume adjustment

Ability to work weekends/holidays

Education

High School diploma or GED

Tools

Cooking equipment

Job description

Department: 11953 Non Enterprise Corporate - Food and Nutrition: Cafeteria

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information: Schedule varies

Pay Range: $19.80 - $29.70

EDUCATION/EXPERIENCE: High School diploma or GED equivalent and one year experience in a food service environment involving the production of food.

LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A

ESSENTIAL FUNCTIONS:

1. Adheres to the hospital and departmental policies and procedures promoting a cooperative work environment. Demonstrates a personal responsibility and commitment to customer service and satisfaction by utilizing communication skills to interact with patients, customers, and staff to develop interpersonal relationships and team building.
2. Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards.
3. Maintains a 97% or better sanitation rating from the Health Department by following sanitation policies and completing daily/weekly cleaning assignments. Maintains a double gold rating from NSF. Ensures that Sodexo standards are consistently being met. Department maintains a minimum average Gold Check score of silver.
4. Monitors quality of product at stations, ensures recipe compliance and adherence to departmental guidelines. Productivity and delivery schedules are met. Serving line start times and schedules are met. Responsible for setting up the hot line.
5. Follows all workplace safety and sanitation rules and regulations helping to maintain a safe work environment. Responds to corrective action plans from weekly sanitation inspections. Completes daily cleaning list.
6. Completes required in-service training, job specific training, annual Compliance and HIPAA training, and annual TJC/OSHA training. Also, must complete training using recipes, grilling, knife skills, and frying knowledge.
7. Participates in department's performance improvement initiatives. Duties are performed accurately and efficiently. Works as a team player; provides support to other Food and Nutrition Services departments as requested by management. Supports diversity through cultural awareness and special menus. Attends all CPM meetings.
8. Minimizes product waste and controls cost. All equipment and supplies are properly utilized, maintained, and handled properly to avoid waste and/or breakage. Follows recipes, portion control guidelines, and manages food and supplies.
9. Ability to plan work day with regards to time, equipment usage, quantities needed to ensure meals are served on time. Monitors the amount of food needed for the day based on production sheets. Notifies Manager/Team Leader if adjustments are needed.
10. Prepares food according to departmental policy and procedures using standardized recipes to ensure all items are of a high quality. Maintains leftover log and waste program, evaluating excess prepared food for future use. Completes and follows HACCP documentation and guidelines. Must label, date and put food away in its proper location after each meal.

SKILLS & QUALIFICATIONS: Must be fluent in English and able to follow instructions Ability to operate various cooking equipment, as well as follow recipes and adjust according to volume Ability to withstand large temperature variances from cooking areas to freezers and coolers Ability to adjust to the needs of the department Desire to achieve high customer service standards Ability to work weekends and holidays Ability to communicate with a wide variety of people including patients, visitors, employees, hospital staff, and managers

WORK ENVIRONMENT: May be required to work in all areas of the Food and Nutrition Services departments including kitchen and retail areas Exposure to wet tile floors and dangerous, sharp equipment

PHYSICAL REQUIREMENTS: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.