Supervisor, Facilities Services

Theuniversityunion; Ann Arbor (MI); On-site; USD 65,000 - 80,000; Full time

Job summary

The supervisor role at Ann Arbor Area Transportation Authority oversees facilities services staff, directing the servicing and repair of buildings, grounds, bus stops and shelters in a timely and safe manner.

The position requires an Associate degree, at least five years in facilities maintenance, and two or more years of supervisory experience in a union environment. A valid Michigan driver’s license and Microsoft Office proficiency are required.

Qualifications

• Associates Degree or equivalent combination of training and experience.
• Minimum of 5 years of experience in facilities maintenance.
• Minimum of 2 or more years of direct supervisory experience; supervisory experience in a unionized environment preferred.
• Valid Michigan Driver’s License required.
• Working knowledge of Microsoft Office Suite and related database software.

Responsibilities

• Coordinate work requests and assign work according to priority and available resources.
• Plan, supervise, and schedule workload for facilities services employees.
• Monitor the workflow and performance of assigned employees; recommend changes as needed.
• Oversee inventories of products, tools, maintenance parts, and supplies.
• Prepare cost estimates on work orders and facility repairs.

Skills

Supervisory experience

Facilities maintenance

Microsoft Office

Communication skills

Education

Associates Degree

Tools

Database software

Job description

• Base Pay $64,500.00 - $80,000.00 / Year
• Employee Type FT NU Exempt
• Required Degree 2 Year Degree

Description

The following FULL-TIME position posting will be open through Friday, August 21, 2026:

SUPERVISOR FACILITIES SERVICES

Hiring Range

$64,500.00 - $80,000.00 annually

Hiring Process

August 5, 2026 to August 21, 2026 - Employment Applications

• Submit an Ann Arbor Area Transportation Authority Employment Application Form online, completed in its entirety, by the posted deadline date.
• Late and/or incomplete applications will not be accepted.

After August 5, 2026 - Interviews Will Begin

• Interviews will be granted to selected qualified candidates.
• Qualified candidates selected for an interview will be notified via email.
• Applicants who are not selected for an interview will receive notification they are no longer being considered.

Job Description

The Supervisor of Facilities Services is responsible for ensuring that all facilities services employees perform assigned functions in the servicing and repair of facilities and facility equipment including buildings, grounds, land, bus stops and shelters in an acceptable and timely manner. This individual provides direction and technical assistance to facility maintenance technicians and others including diagnosing problems and troubleshooting and ensures that all assigned facilities and property are properly cared for, cleaned, maintained, and/or repaired. The Supervisor Facilities Services interviews, trains, assigns, disciplines, and evaluates Facilities Services employees, as well as coordinates activities with the Manager of Facilities Services and other staff to ensure the continuity of workflow, the efficient and effective use of department staff, and the proper use and accounting of materials, parts, and supplies.

The Supervisor of Facilities Services is responsible for the direct supervision of Facilities Services employees, and weekend Fleet Services personnel as directed.

Accountabilities and Essential Functions

Monitor, supervise and direct facilities services employees to facilitate thorough and efficient maintenance and repair of facilities and facility asset equipment. Provide oversight and decision-making related to facilities operations:

• Coordinate work requests and assign work according to priority and available resources; make necessary adjustments to employee work assignments and schedules as needed.
• Plan, supervise, and schedule workload and facilities services employees to accommodate planned and unplanned absences. Monitor and control overtime and training time to ensure adequate staffing.
• Monitor the workflow and performance of assigned employees. Recommend changes to department manager as needed.
• Regularly monitor facilities services employee appearance, reinforce performance expectations, give instructions, offer positive recognition for meeting or exceeding expectations, and coach to improve skills.
• Monitor and inspect the cleanliness and maintenance of AAATA facilities, grounds, bus stops and shelters to ensure compliance with AAATA and other regulatory standards. Recommend improvements, replacements, repairs and purchases of parts and tools; approve such as directed.
• Inspect work in progress and review work orders, parts requisitions and man-hour reports; assist facility maintenance technicians engaged in facility operations; receive and act on verbal and written reports from staff concerning facility defects and general performance.
• Oversee inventories of products, tools, maintenance parts, supplies etc. used by facilities employees.
• Prepare cost estimates on work orders and facility repairs. Assess repairs being performed and assure all warranty, if any, is being claimed.
• Supervise the installation of all new operating and facility equipment.
• Provide timely, reliable, and effective written reports and communications as required.
• Manage within the provisions of the union contract, PPM agreement, work rules, policies and procedures.

Responsible for the coordination of work, vehicles and equipment with other supervisory and managerial staff

• Work in coordination with the Safety Officer to investigate accidents and on-the-job injuries (OJI’s) and assist in the completion of incident/injury reports.
• Work proactively and maintain positive relationships with administrative and union personnel.
• Provide back-up relief for Fleet Services supervisors as directed.
• Manage emergency and unusual situations.
• Attend and participate in Facilities Services department staff meetings.
• Communicate and coordinate activities with other departments as needed.
• Responsible for continuous effort to improve procedures, streamline work, and work cooperatively and jointly to provide quality customer service.

Responsible for the training and evaluation of new employees, as well as ongoing training and performance evaluation

• Train employees in the safe and efficient processes and use of applicable products and equipment.
• Follow and promote safe work practices; monitor and ensure employees adhere to AAATA and other regulatory operating and safety standard procedures, rules and regulations.
• Counsel and coach employees as needed. Take disciplinary action if performance violations warrant further consideration.
• Maintain service, quality and safety standards.

Work a flexible schedule as needed outside of regular business hours, often in excess of 40 hours per week at times as needed to meet responsibilities.

[1] These examples are intended merely as illustrations of the various types of work performed. Employees are required to perform other related functions as assigned. Please note duties, responsibilities and activities may change at any time with or without notice.

Requirements

Knowledge, Skills, and Abilities

• Associates Degree or an equivalent combination of training and experience providing the knowledge, skill, and abilities necessary to accomplish the job’s requirements and responsibilities.
• Minimum of 5 years of experience in facilities maintenance including facilities preventive maintenance and repair of facility equipment.
• Minimum of 2 or more years of direct supervisory experience required; supervisory experience in a unionized environment preferred.
• Valid Michigan Driver’s License required.
• Working knowledge of the Microsoft Office Suite as well as database software preferred.
• Ability to organize facilities personnel assignments to meet work requirements.
• Ability to interact with a variety of personalities and be an effective team player who can supervise, lead, train, coordinate, discipline and motivate individuals.
• Ability to comprehend, memorize, and retain details.
• Ability to analyze, recommend, and implement solutions to complex problems and issues.
• Ability to work under stress and perform concurrent tasks with frequent interruptions.
• Ability to read and interpret technical documents, instructions, instruments and drawings.
• Ability to communicate effectively, both verbally and in writing.
• Perform as an effective team player.

Reports to

Manager, Facilities Services

PHYSICAL DEMANDS

• Frequent periods of standing, walking, and use of hands/fingers.
• Occasional periods of sitting, reaching, climbing, squatting, kneeling, and bending.
• Ability to lift, carry, push and/or pull 60 pounds.

Ann Arbor Area Transportation Authority is an Equal Opportunity Employer

Ann Arbor Area Transportation Authority is an Equal Employment Opportunity Employer