Supervisor Engineering (HIEx)

InterContinental 62s Group plc; Washington; On-site; USD 32,000 - 44,000; Full time

Job summary

InterContinental 62s Group plc in United States is seeking a Maintenance Supervisor to oversee shift operations, assign daily work, train staff, and ensure quality and safety across hotel facilities.

You will perform preventive maintenance on building systems, respond to guest requests, and coordinate with other departments to maintain service levels. This role requires some college or vocational training and at least two years in maintenance or construction.

Qualifications

• Some college or advanced vocational training plus two years of experience in general building maintenance and/or construction.
• Hotel maintenance and supervisory experience preferred.
• Professional certification and license if required by law.

Responsibilities

• Inspect work assignments to ensure timely and quality completion; monitor performance and enforce policies.
• Perform maintenance and repair on building interiors, rooms, equipment, HVAC, and water treatment systems.
• Schedule and perform preventive maintenance per program (HoliKare, CrowneKare, SuiteKare, etc.).
• Enforce security of inventory and replenish supplies efficiently to minimize waste.
• Educate/train staff on safety issues and regulatory compliance; inform management of hazards.
• Ensure equipment is prepared and operational for the next day’s work.
• Respond to guest questions and requests to ensure high guest satisfaction.
• Promote teamwork and coordinate with other departments for service quality.
• May assist with other duties; may serve as Manager of Duty as required.

Skills

Maintenance experience

Supervisory experience

HVAC knowledge

Education

Some college or vocational training

Job description

The hourly pay rate for this role is $27.50.We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

JOB OVERVIEW

Supervise a shift, project, or aspect of maintenance/engineering operations which may include scheduling employees, assigning daily work and projects, training and coaching employees, inspecting work for quality and productivity, and initiating corrective and/or disciplinary action as needed.

DUTIES AND RESPONSIBILITIES

• Inspect work assignments to ensure that work is completed in a timely manner and within specifications. Monitor performance and recommend and/or initiate disciplinary or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues.
• Perform maintenance and repair work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc.
• Schedule and/or perform preventive maintenance duties as outlined in the Preventative Maintenance Program (e.g. HoliKare, CrowneKare, SuiteKare, etc.).
• Follow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste.
• Assist in educating/training employees on current safety issues to ensure compliance with all federal, state and local laws and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Schedule and/or perform preventative maintenance and repairs as needed.
• Ensure that equipment is prepared and operational for the following day’s work.
• Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May assist with other duties as assigned.
• May serve as Manager of Duty as required.

ACCOUNTABILITY

This job is a third layer of supervision in maintenance/engineering operations at a large full-service, luxury, resort, or major flagship hotel with multiple sites and facilities, or 2nd in command in a smaller, less complex property.

QUALIFICATIONS AND REQUIREMENTS

Some college or advanced vocational training plus two years of experience in general building maintenance and/or construction, or an equivalent combination of education and experience. Hotel maintenance and supervisory experience preferred. Professional certification and license if required by law.

This job requires ability to perform the following

• Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, kneeling, climbing and crawling

Other

• Specialized expertise in plumbing, electrical, mechanical, and carpentry fields. Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required.
• Communication skills are utilized a significant amount of time when interacting with the other supervisors, hotel staff and hotel guests.
• Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read equipment repair manuals.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Problem solving, reasoning, motivating, organizational and training abilities are used often.
• May be required to work nights, weekends, and/or holidays.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.