Supervisor Emergency Services RN (Baldwin Park) NIGHTS

Health eCareers; Baldwin Park (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading healthcare provider seeks a Nursing Supervisor for its Emergency Services Department. The role involves overseeing emergency nursing operations, ensuring the delivery of high-quality patient care, and complying with regulatory standards. Candidates must possess a BSN and a California RN license, along with significant critical care experience. This position requires excellent leadership and communication skills, with a focus on quality improvement and staff development.

Qualifications

• Minimum two years clinical experience in emergency or critical care nursing required.
• Registered Nurse License (California) required at hire.
• Advanced Cardiac Life Support and Basic Life Support certifications required.

Responsibilities

• Supervises operations and delivery of emergency nursing services.
• Ensures compliance with regulatory standards in patient care.
• Monitors and improves service quality and staff performance.

Skills

Emergency nursing

Critical care nursing

Leadership

Quality management

Staff development

Education

BSN or BA/BS in healthcare

Graduate of an accredited school of nursing

Job description

Job Summary:

Provides (8-24 hours, 7 days/week) first-line operational supervision of the delivery, implementation and evaluation/improvement of direct patient care emergency medicine and nursing services and personnel in assigned functional unit/area(s) within a 24/7 Emergency Services Department. Ensures that healthcare team/staff provide high quality, cost-effective care and patient-focused services that comply with all organizational, departmental and local, state and federal regulatory requirements. Within assigned unit/area(s) implements, monitors, maintains and evaluates clinical nursing practice, quality, cost, service and utilization management standards.

Essential Responsibilities:

• Supervises the day-to-day operations and delivery of emergency nursing and patient care services including clinical practice standards, staffing, scheduling, safety/risk management, payroll, human resources, labor relations, budgets, quality management/ improvement.


• Ensures that the highest quality of care is provided that complies with the Nursing Practice Act, TJC, federal, state and local regulatory requirements, established departmental policies/procedures and standards, as well as with utilization and clinical/performance standards and measures.


• Evaluates/monitors and improves quality of service and utilization standards and responsible for coordinating/providing patient care that meets member, physician/provider, and internal clients needs across the continuum of care.


• Investigates, recommends and implements/evaluates processes/practices to improve systems and patient care.


• Monitors, improves and evaluates the performance of assigned staff; develops staff; counsels staff regarding performance issues; resolves human resources and labor relations issues; responsible on the first level for hiring, termination, discipline, promotion and demotion.


• Collaborates with other managers and departments in developing appropriate levels of services; measuring and improving internal and external customer satisfaction; meeting access demands and service needs; improving the cost structure.


• Investigates and resolves patient/family/member concerns regarding patient care and service quality.


• Monitors and expedites patient care as indicated by patient condition; assigns patients to staff as indicated by acuity.

#RNMGR

Basic Qualifications:

Experience

• Minimum two (2) years recent clinical experience in emergency or critical care nursing services,


• OR


• Minimum two (2) years supervisory experience in critical care or emergency services nursing

Education

• BSN or BA/BS in healthcare or closely related field.


• Graduate of an accredited school of nursing.

License, Certification, Registration

• Registered Nurse License (California) required at hire

• Advanced Cardiac Life Support required at hire from American Heart Association

• Basic Life Support required at hire

Additional Requirements:

• Ability to demonstrate knowledge of the Nurse Practice Act, TJC, EMTALA and other local, state and federal regulations.


• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

• Emergency Nursing Certificate preferred.


• Bilingual: Spanish or Mandarin fluency preferred


• One year of emergency or inpatient management/supervisory experience preferred.


• Two years of emergency or ICU RN experience preferred.

Notes:

• Will work rotating weekends


• May work varies hours: cover vacation/shortages