Supervisor - Electric Operations

iberdrola

Brunswick (ME)

On-site

USD 106,000 - 133,000

Full time

7 days ago

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Benefits offered by this job

Competitive benefits

Performance-based bonuses

401(k) match

Comprehensive health insurance

Tuition reimbursement

Professional development

Job summary

CENTRAL MAINE POWER CO is seeking a Supervisor for Electric Operations to oversee field planning and clerical employees in Brunswick, ME. This role involves directing operations, ensuring compliance with standards, and providing technical support for the electric T&D system.

The ideal candidate will have extensive experience in project management, technical support, and customer interaction. We offer competitive benefits and a commitment to professional development.

Qualifications

Bachelor's degree with 4 years of relevant experience preferred.
Associate's degree with 7 years of experience or High School/GED with 10 years required.
Expert level project and schedule management skills.

Responsibilities

Direct and supervise field planning and service coordination.
Ensure compliance with policies, procedures, and customer satisfaction.
Manage technical support for construction and operational activities.

Skills

Project management

Analytical skills

Problem solving

Negotiation skills

Multi-tasking

Education

Bachelor's Degree

Associate's Degree

High School/GED

Tools

PC desktop applications

SAP WMS

Job description

Job Title: Supervisor - Electric Operations

Department: ELECTRIC T&D OPERATION

Reports to: Senior Manager - Regional Operations

Location: In Office , Brunswick, ME

The base salary range for this position is dependent upon experience and location, ranging from: $106,000 - $132,500

What We Offer:

Competitive benefits and growth opportunities

Generous performance‑based bonuses

12% 401(k) match

Comprehensive health, dental, and vision insurance

Tuition reimbursement

Professional development and clear career‑advancement pathways

For more information, please visit: Benefits - Avangrid

Job Summary

Directs and supervises field planning, work planning, service coordination and clerical employees responsible for: Overseeing the back office process from design, obtaining prerequisites for all work orders, preparation of Purchase Requisitions, Planning & Scheduling of all distribution work, and closeout of work orders. Provide technical support for the operations of the Company's electric T&D system that may involve service work, service administration, field planning, trouble calls, safety process, work order/AE processing, use of SAP WMS, obtaining/expediting construction materials, joint facilities billing, customer billing jobs, and/or storm restoration. Ensures work is completed in accordance with internal and industry standards following approved policies, procedures, safety rules, budgets and in a manner that promotes customer satisfaction. For integration of all Transmission, Substation, and Distribution Capital, New Customer, Maintenance and Reliability Projects under the responsibility of Electric Operations Central Maine Power. This position has oversight of the overall accuracy and integrity of the master plan and schedule, as well as adherence to scheduling standards. For the overall analysis and processing of work and resource assessment across all the Service Centers within the assigned Zone. This position provides guidance with regards to forecasted labor strategy to drive project completion. Guidance includes identification of over allocation of resource type by zone and areas. Identify opportunities for resource sharing and leveraging of existing labor agreements, and identification of external resources where required.

Key Responsibilities

Supervision of Field Planners/Field Engineers, Analysts of Work Planning, Service Coordinators and Clerical Staff as well as monitoring and coordinating all resources.

Balances workload for Field planning and Clerical Staff.

Reviews design due dates and re-assign work as necessary.

Review completed work orders for feedback and work order accuracy.

Responsible for technical support for the construction, operation, and maintenance of all electric facilities in the division.

Ensures work is completed in accordance with internal and industry standards following approved policies, procedures, safety rules, budgets and in a manner that promotes customer satisfaction.

Resolves customer complaints.

Knowledge of company construction standards, rates, field operating procedures, safety instructions, union contracts, and accounting manuals.

Review project designs before and during construction to determine best economic design.

Analyze engineering alternatives and provide valid justification for projects.

Responsible for managing annual budgets for Electric Distribution.

Appraise and approve the work of field planners/engineers and clerks doing design work.

Develops employees to enhance professional values and effective performance.

Identify and arrange for necessary training.

Assist operations with storm restoration efforts.

Oversight of the service coordination process to ensure employees are proactively interacting with internal and external customers, including but not limited to, contractors, electricians, customers regarding all aspects of the new service process.

Required Qualifications

Education & Experience Required: Bachelors Degree with a minimum of 4 years relevant experience preferred.

Associates Degree with a minimum of 7 years relevant experience or High School/GED with the completion of the relevant progression program and 10 years relevant experience required.

Skills/Abilities: Requires expert level project and schedule management skills.

Also requires knowledge of Capital and O&M Budgeting, Construction Principles and Practices, Operations, Maintenance, Safety Standards and Business Processes.