Supervisor EHS Family Services

Bon Secours Mercy Health; Baltimore (MD); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

403(b) with employer contributions

Paid time off

Tuition assistance

Job summary

Bon Secours Mercy Health seeks a Supervisor, EHS Family Services to provide integrated leadership across Early Head Start family support and early childhood development services for infants and toddlers. You will supervise staff, ensure program quality, and ensure compliance with Head Start standards while engaging families and community resources.

You will collaborate with education, health, and mental health partners to support child development, family well-being, and school readiness, with

Qualifications

• Bachelor’s degree in Social Work, Human Services, Family Studies, Early Childhood Education, Child Development, Psychology or related field is required.
• 3–5+ years in family services, early childhood education, case management, or social services.
• Supervisory or coaching experience is preferred.
• Head Start or Early Head Start experience strongly preferred.
• Family Services Credential or CDA is preferred or required.

Responsibilities

• Provide supervision, coaching, and performance management for Family Advocates and/or Child Development staff.
• Ensure services comply with Head Start/EHS standards and applicable regulations.
• Oversee family partnership processes, goal setting, and referrals to community resources.
• Monitor classrooms and home-based environments for quality, safety, and developmentally appropriate practices.
• Analyze child and family outcome data to inform quality improvement and school readiness.

Skills

Head Start Standards

Infant‑Toddler Development

Case Management

Child Assessment

Data Analysis

Compliance Monitoring

Internal Auditing

Confidentiality

Sound Judgment

Supervisory Leadership

Effective Communication

Cultural Responsiveness

Critical Problem‑Solving

Community Engagement

Organization & Adaptability

Education

Bachelor’s degree in Social Work, Human Services, Family Studies, Early Childhood Education, Child Development, Psychology (required)

Family Services Credential (required)

Child Development Associate (CDA) (required)

Go Engage Electronic Health Record training (preferred)

Teaching Strategies GOLD or similar assessments (preferred)

Tools

Go Engage EHR

Teaching Strategies GOLD

Job description

Primary Function/General Purpose of Position

The Supervisor, EHS Family Services provides integrated leadership across Early Head Start family support and early childhood development services. This role ensures high‑quality, compliant, and coordinated services that promote child development, family well‑being, and school readiness for infants and toddlers (birth to age three). The Supervisor oversees staff, monitors service quality, ensures adherence to Head Start Performance Standards, and partners with families and community resources to support holistic outcomes.

Essential Job Functions

• Provide supervision, coaching, and performance management for Family Advocates and/or Child Development staff.

• Ensure family services and early education services comply with Head Start/Early Head Start Program Performance Standards and applicable federal, state, and local regulations.

• Oversee implementation of family partnership processes, goal‑setting, and referrals to community resources (health, mental health, housing, employment, and social services).

• Monitor classroom and home‑based environments for quality, safety, and developmentally appropriate practices.

• Conduct observations, file reviews, and internal audits to ensure accurate documentation, data integrity, and regulatory compliance.

• Support implementation of infant/toddler curriculum, child assessments, and developmental screenings within required timelines.

• Analyze child and family outcome data to inform continuous quality improvement and school readiness goals.

• Promote parent engagement, leadership, and participation in program governance and activities.

• Collaborate with multidisciplinary teams, including education, health, and mental health partners.

• Develop and maintain community partnerships and referral networks.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job‑related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

Family Services Credential (required) or

Child Development Associate (CDA) (required)

Education

Bachelor’s degree in Social Work, Human Services, Family Studies, Early Childhood Education, Child Development, Psychology, or related field (required).

Infant/Toddler coursework (preferred).

Work Experience

Minimum of 3–5 years of experience in family services, early childhood education, case management, or social services.

Experience working with infants and toddlers.

Supervisory or coaching experience (preferred).

Experience in Head Start or Early Head Start (strongly preferred).

Training

Go Engage Electronic Health Record / Database (preferred).

Teaching Strategies GOLD or comparable child assessment system (preferred).

Language

None

Skills

Head Start Standards

Infant‑Toddler Development

Case Management

Child Assessment

Data Analysis

Compliance Monitoring

Internal Auditing

Confidentiality

Sound Judgment

Supervisory Leadership

Effective Communication

Cultural Responsiveness

Critical Problem‑Solving

Community Engagement

Organization & Adaptability

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts

• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affir­mative Action and Equal Opportunity Employers, please email [e-mail] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]