Supervisor, DSD Delivery

Mondelēz International; Streetsboro (OH); On-site; USD 78,000 - 107,000; Full time

Benefits offered by this job

Health insurance

Wellness & family support programs

Life and disability insurance

Retirement savings plans

Paid leave programs

Education related programs

Paid holidays and vacation time

Job summary

Mondelez International in Streetsboro, OH, is seeking a Supervisor for DSD Delivery to lead frontline operations, coach drivers, and optimize routes and service. The role focuses on safety, cost, service, and people, with a pay range reflecting market norms in the U.S.

This position is onsite at multiple distribution sites within the region. You will manage day-to-day plans, drive KPI performance, and collaborate with cross-functional teams to ensure timely deliveries and high customer

Qualifications

• Education: High School Diploma or equivalent.
• 2-5 years of field logistics experience.
• Organizational ability.
• Team/people development.
• Understanding of consumer-packaged goods (CPG) industry.

Responsibilities

• Manage daily order and route planning.
• Oversee inventory management and drive KPIs.
• Coach and develop branch staff.
• Coordinate with Demand/Fulfillment and Sales teams.

Skills

Leadership experience

Logistics knowledge

People development

Organizational skills

CPG industry knowledge

Education

High School Diploma or equivalent

Job description

Job Description

Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible.

Supervisor, DSD Delivery

• The Supervisor, DSD Delivery role is a front-line leadership role that is responsible for day-to-day tactical execution of branch operations and its broader CS&L strategies in relation to our delivery business. The Supervisor, DSD Delivery is responsible for effectively driving execution against all core KPI’s. Additional responsibilities: Being directly engaged with the delivery drivers – provide ongoing coaching, working with customers, and managing the standard work processes for IDSD Delivery Pillar, while optimizing service and ensuring cost management. The Supervisor, DSD Delivery will act as the Driver Methods Lead supporting the first level of DMS meeting in the field. Scheduling routes to Drivers and ensure compliant with HOS/DOT (breaks, hours, etc.)
• KPIs: Driver Safety incidents/accidents, DUPH, OT%, Driver review and management of high-risk drivers across the branch.
• Secondary KPIs: ePOD %, outbound reporting completion (LPN work), pre/post trip compliance, % HCC usage, OTD, indirect hours (non-productive), Driver Methods %.

How you will contribute

You will: Manage day to day plans including order/route management, inventory management, employee performance, and daily communication with internal/external customers and stakeholders. Drive key KPIs under main categories of (1) Safety, (2) Service, (3) Cost, and (4) People.

• SAFETY: Responsible for driving plans that reduce branch incident/accident rates, ensuring a successful roadside inspection, holding monthly safety/SHAPE meetings, ensuring effective and compliant pre and post trips inspections, and conducting a successful branch safety audit.
• SERVICE: Responsible for ensuring accurate order fills (Target TQA / Walmart ASN order accuracy reports), and route compliance and on time deliveries at the store level. Participates in cross functional meetings with Demand/Fulfillment Planning, Retail Teams, Customers Teams, and HQ Support including LPT meetings, District Sales meetings, and Retail X meetings.
• COST: Driving lowest cost per case in delivery operations by executing against annual productivity plans, lean six sigma/BPE projects, maintaining the loss prevention network regarding waste and employee performance management. Identify supply chain opportunities and ensure issues are addressed in strategic and tactical plans.
• PEOPLE: Source, onboard, and develop direct reports and branch teams in multiple settings (classroom, OJT, Work-with, etc..) across entire delivery operation (delivery, cross-dock). Coach direct reports in order to create and execute development plans and support individual career goals. Manage local hourly employees (Union and Non-Union) including coaching, developing and disciplining and developing relationship with local labor unions.

Functional Competencies Gained In Role

Front line leadership experience managing hourly union/non-union employees. Enhanced skills related to branch management & DSD processes and procedures. People Development, team building, and customer orientation.

Relationships (Internal / External)

Internal: Local Branch Teams (Director, DSD Logistics; Manager, DSD Logistics; DSD Inventory Specialist; DSD Logistics Coordinator; Hourly Employees) People Team (People Leads; People Lead Specialists; People Experience Advisors) Employee Relations & Labor Relations Demand Planning/Fulfillment Teams (Biscuit Inventory Planner, Regional Demand Planner) Retail Sales Teams (Regional Directors of Retail, District Managers, Retail Merchandising Supervisors, Sales Reps, Customer Category Managers) HQ Support Functions (Wilkes Barre Support Services, Customer Care, Routers, Processors, Continuous Improvement/Business Process Excellence Teams, LogOps Teams, MTEC Transportation Team) External: Fleet/Equipment Maintenance Providers Vendors (Facilities Maintenance, Operating Materials, etc…)

People Manager & # of Direct & Indirect Reports

Direct Reports (Number of FTE will vary based on site segmentation)

What you will bring

• Educational background in business, logistics, or related field (recommended but not required)
• 2-5 years of field logistics experience
• Organizational ability
• Team/people development
• Understanding of consumer-packaged goods (CPG) industry

More about this role

What you need to know about this position: You will serve as a frontline non-union supervisor leading and executing daily DSD delivery operations across a multi-site network, overseeing approximately 29 delivery drivers based in Streetsboro (OH), Altoona (PA), and Pittsburgh (PA).

What extra ingredients you will bring: Collaborative approach to seamlessly align with cross-functional teams across warehousing, inventory, safety, and transportation.

Education / Certifications: High School Diploma or equivalent required; practical supervisory experience and leadership capability in logistics or distribution will take priority over formal degree requirements.

Job specific requirements:

• Travel requirements: Minimal travel required (approximately 2-3 times per year to other operational sites or regional meetings).
• Work schedule: 100% Onsite (3rd Shift: 11:00 PM - 9:00 AM, Monday - Friday).
• Salary and Benefits: The base salary range for this position is $77,600 to $106,700; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company. No Relocation support available.

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.

Equal Opportunity Employer

Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.

Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal.

Job Type Regular Warehousing & Logistics Operations Management Customer Service & Logistics

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum. Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values.

We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity!