Supervisor, Drug and Alcohol Program Compliance

American Airlines; Fort Worth (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k)

Additional benefits

Job summary

American Airlines is seeking a Supervisor, Drug and Alcohol Program Compliance to lead the enterprise program ensuring DOT/FAA compliance, positive test handling, and return‑to‑duty decisions. You will oversee SAP engagement, testing plans, and record‑keeping.

You will coach a high‑performing team, collaborate with TPAs, MROs, and Legal to ensure non‑compliance is prevented and processes remain audit‑ready across the network.

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience managing DOT/FAA regulated programs, preferably drug and alcohol testing.
• Strong knowledge of DOT/FAA rules and compliance processes.

Responsibilities

• Own and govern processes for verified positive drug/alcohol tests, refusals, cancelled tests and related determinations under 49 CFR Part 40 and DER.
• Lead Drug and Alcohol 2nd Chance Program including SAP engagement and follow up testing.
• Authorize return‑to‑duty decisions based on DOT/FAA requirements.
• Ensure documentation and records are audit‑ready.
• Coach a team handling high‑risk case management and compliance execution.
• Collaborate with TPAs, MROs, SAP vendors, Legal, and internal stakeholders to meet regulatory requirements.
• Identify systemic risk and implement corrective actions to prevent non‑compliance.

Skills

Regulatory leadership

DOT/FAA compliance

Communication skills

Team coaching

Regulatory interpretation

Attention to detail

Cross‑functional collaboration

Problem solving

Microsoft Office

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Supervisor, Drug and Alcohol Program Compliance

Location: DFW Headquarters Building 8 (DFW-SV08)
Cities: Fort Worth - TX

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you’ll love this job

This role serves as the enterprise owner of the Drug and Alcohol Follow‑Up and 2nd Chance Program and is accountable for the most compliance‑critical and enforcement‑sensitive elements of the company’s drug and alcohol testing program. The Supervisor exercises judgment over positive test resolution, refusals, return‑to‑duty eligibility, and follow‑up testing compliance in accordance with 49 Code of Federal Regulations Part 40 (49 CFR Part 40) and 14 Code of Federal Regulations Part 120 (14 CFR Part 120).

What you’ll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Own and govern all processes related to verified positive drug and alcohol tests, refusals, cancelled tests, and related regulatory determinations under 49 CFR Part 40 and the company’s Designated Employer Representative (DER).
• Serve as program owner for the Drug and Alcohol 2nd Chance Program, overseeing Substance Abuse Professional (SAP) engagement, treatment verification, return‑to‑duty eligibility, and follow‑up testing plans.
• Exercise regulatory judgment to authorize or deny return to safety‑sensitive duties based on strict adherence to Department of Transportation (DOT) and FAA requirements.
• Ensure all case documentation, determinations, and testing records are accurate, complete, timely, and audit‑ready.
• Lead, coach, and hold accountable a team responsible for high‑risk case management, documentation integrity, and compliance execution.
• Coordinate closely with Third Party Administrators (TPAs), Medical Review Officers (MROs), SAP vendors, Legal, Labor, and internal stakeholders to ensure regulatory requirements are met without exception.
• Identify systemic risk, repeat findings, and compliance trends, and implement corrective actions to prevent recurrence of non‑compliance.

All you’ll need for success

Minimum Qualifications - Education & Prior Job Experience

• Bachelor’s degree
• 4 years of experience in a compliance, regulatory, or risk‑based role
• Demonstrated experience managing DOT or FAA regulated programs, preferably involving drug and alcohol testing or safety‑sensitive functions

Preferred Qualifications - Education & Prior Job Experience

• Bachelor’s degree in Human Resources, Business, Safety, or a related field, or equivalent experience
• 5 years of experience in DOT or FAA regulatory compliance, audit response, or enforcement‑sensitive program management
• Direct experience managing positive test resolution, return‑to‑duty determinations, and follow‑up testing programs

Skills, Licenses & Certifications

• In‑depth knowledge of DOT drug and alcohol testing regulations, including 49 CFR Part 40 and 14 CFR Part 120, with specific expertise in positive test handling, refusals, return‑to‑duty, and follow‑up testing requirements
• Strong understanding of FAA Drug Abatement inspection expectations, audit methodologies, and enforcement risk
• Advanced regulatory interpretation skills with the ability to apply complex requirements to real‑world operational scenarios
• Leadership and team development skills
• Analytical and problem‑solving abilitiesStrong understanding of complex rules‑based processes and the ability to interpret and apply policy or contract language
• Proficiency with Microsoft Office tools, particularly Excel
• Demonstrated ability to manage multiple priorities in a fast‑paced environment
• Strong interpersonal skills with the ability to collaborate across departments
• Strong communication skills
• Ability to interpret and apply complex rules and contractual language
• Attention to detail and commitment to accuracy
• Process improvement mindset
• Ability to work with sensitive and confidential information

What you’ll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history. ©2025, American Airlines, Inc. We are excited you're interested in beginning your career journey with us. All applications will only be submitted through this site, and we will never require payment at any time during the application process.