Supervisor, Digital Production

Fanatics; New York (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

Fanatics is seeking a Supervisor, Digital Production in New York to lead the day-to-day operations of the Digital Production team, translating priorities into production plans and ensuring timely delivery of high-quality assets. The role collaborates with Prepress, Events, Marketing, and Operations to meet cross‑department needs, while coaching staff and driving process improvements.

The position maintains hands-on technical proficiency and supports production as needed, with a focus on quality,

Qualifications

• Lead and develop a Digital Production team effectively.
• Ensure output meets quality standards and timelines.
• Coordinate with multiple departments to fulfill asset requests.
• Balance workloads and optimize production workflows.
• Provide ongoing coaching and performance feedback.

Responsibilities

• Lead day-to-day operations of the Digital Production team.
• Translate priorities into daily/weekly production plans.
• Monitor status and adjust assignments as needed.
• Identify risks and bottlenecks and escalate as appropriate.
• Coach and develop artists on workflows and quality standards.
• Foster a collaborative, high-performing team environment.
• Ensure assets meet technical specs and quality requirements.

Skills

Team Leadership

Operations Management

Cross-functional Collaboration

Project Scheduling

Quality Assurance

Tools

Adobe Creative Suite

DAM systems

Job description

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About the Company

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Summary

The Supervisor, Digital Production is responsible for leading the day-to-day operations of the Digital Production team, ensuring the timely and accurate delivery of high-quality digital assets across the organization. This role provides operational leadership by establishing daily priorities, assigning and balancing workloads, monitoring production status, removing obstacles, and driving adherence to established quality standards and production timelines.

The Supervisor partners closely with Prepress, Events, Marketing, Operations, and other cross-functional teams to ensure digital asset needs are clearly understood and efficiently executed. This position also plays a key role in developing team members through training, coaching, performance feedback, and continuous process improvement. The role maintains hands‑on technical proficiency and provides direct production support when business needs require it.

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants.Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

The salary range represents base pay only and does not include short-term or long-term incentive compensation. This salary range is specific to New York City and may not be applicable to other locations. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/

Responsibilities:

Team Leadership & Operations

• Lead the day-to-day operations of the Digital Production team, translating organizational priorities into daily and weekly production plans.
• Assign work and balance team capacity based on priority, complexity, deadlines, and available resources.
• Monitor production status throughout the day and adjust assignments as business priorities change.
• Proactively identify risks, bottlenecks, and resource constraints that may impact delivery, and communicate or escalati
• Ensure assigned work is completed accurately and within established timelines.
• Coach, train, and develop Digital Production Artists on workflows, software, quality standards, and departmental expectations.
• Provide regular performance feedback and address productivity, quality, or process‑adherence concerns when appropriate.
• Foster a collaborative, accountable, and high‑performing team environment.

Quality & Production Standards

• Maintain ownership of quality standards across Digital Production output.
• Review completed assets for accuracy, consistency, technical integrity, and adherence to established production requirements.
• Identify recurring quality issues and implement corrective measures, training, or workflow improvements as appropriate.
• Ensure file organization, naming conventions, and established departmental procedures are consistently followed.
• Partner with upstream production teams to identify and resolve source‑file issues that affect Digital Production output.

Digital Production

• Maintain hands‑on proficiency across the team's core production workflows and provide production support when business needs require it.
• Create and oversee digital assets derived from print‑ready files for marketing, sales, packaging, broadcast, digital card platforms, and other organizational needs.
• Support large‑format, digital‑print, visual mockup, and other specialized production workflows.
• Ensure production output meets established technical specifications and quality standards.

Cross‑Functional Partnership

• Evaluate incoming requests and production priorities to determine appropriate sequencing, resource allocation, and delivery expectations.
• Partner with requestors and cross‑functional stakeholders to clarify requirements, establish realistic timelines, and communicate changes in priority or capacity.
• Collaborate with Prepress, Design, Marketing, Operations, and other departments to resolve production challenges and maintain efficient handoffs.
• Communicate team status, risks, blockers, and delivery concerns clearly and proactively.

Process Improvement

• Evaluate existing workflows and identify opportunities to improve efficiency, consistency, communication, and scalability.
• Develop and maintain SOPs, training materials, and process documentation to