Supervisor Design

Floor & Decor; Cranston (RI); On-site; USD 28,000 - 52,000; Full time

Benefits offered by this job

401k match

ESPP

Referral bonus

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

Paid holidays

Volunteer time off

Job summary

Floor & Decor in Cranston seeks a Design Supervisor to lead the design team, train staff, and drive sales through exceptional design services for residential and commercial customers.

Responsibilities include greeting customers, scheduling appointments, advising on tile, wood, stone, and accessories, managing multiple projects end-to-end, and partnering with store leadership to meet sales, service, and design goals.

Qualifications

• Design degree required: BA/AA in Interior Design.
• Or 6 years interior design experience in lieu of degree.
• Total education + experience equal to 6 years.
• 3–5 years of leadership/management experience.
• Knowledge of hard surface flooring preferred.
• Proficient in basic math; strong computer skills (MS Office).
• Self-motivated, able to multi-task in fast-paced environment.
• Excellent verbal, written, interpersonal skills.
• Internal candidates: 12 months in Sr. designer/ADM or higher.

Responsibilities

• Build and maintain relationships with residential and professional customers.
• Hire, develop, and evaluate design team performance.
• Greet customers and support design walk-ins.
• Manage master design appointment calendar and schedule appointments.
• Advise on tile, wood, stone, and accessories for projects.
• Design and sell complete, functional design solutions.
• Manage multiple projects with accuracy and timely follow-up.
• Collaborate with store leadership to manage projects from inquiry to installation.
• Support company initiatives by coaching best practices.
• Maintain Design Center and visual standards.
• Stay current with market design trends.
• Understand and utilize design applications (Salesforce, Scheduler, MyProject, James Martin, HousPro).
• Participate in local design affiliations (ASID, NKBA).

Skills

Leadership

Customer service

Verbal & written communication

Multi-tasking

Interpersonal skills

Education

Interior design degree (BA/AA)

Interior design experience in lieu of degree

Tools

Salesforce

Online Design Scheduler

MyProject

James Martin

HousPro

MS Office

Job description

Pay Range

$19.65 - $37.75

Purpose:

The Design Supervisor is responsible for the training and development of the design team, and for driving sales for Floor and Decor. Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services.

Minimum Eligibility Requirements

• Design education (BA or AA in Interior Design)
• 6 years interior design experience in lieu of design education
• Combination of education and experience equal to 6 years
• 3-5 years of leadership or management experience
• Knowledge of hard surface flooring preferred
• Proficient in basic mathematical skills
• Must be self-motivated and able to multi-task in a fast-paced environment
• Excellent verbal, written, and interpersonal skills
• Basic computer knowledge, including Microsoft Office suite
• Perform other duties as assigned
• Internal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher

Essential Job Functions

• Proven ability to build and maintain lasting relationships with residential and professional customers in the industry
• Hire and develop a dynamic and motivated design team, including performance evaluations
• Greet store customers in a helpful manner and supports store design walk-in needs
• Maintain master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
• Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
• Design and sell complete, functional and aesthetically appealing solutions
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
• Responsible for Design Center maintenance and maintaining company visual standards
• Engage in current and emerging design trends in your market
• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject, James Martin, and HousPro.
• Participate in local professional affiliation like ASID, NKBA
• Perform other duties as assigned

Working Conditions (travel, environment)

• Limited travel required including car travel
• While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store Hours

Monday - Friday 7:00 AM - 8:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Pickup Hours

Monday - Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life balance, including:

• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.