Design Supervisor

Floor & Decor; Hampton (VA); On-site; USD 24,000 - 45,000; Full time

Benefits offered by this job

Bonus opportunities

401k match

ESPP

Insurance plans

Job summary

Floor & Decor seeks a Design Supervisor to train and develop the design team while driving sales through design services. You will ensure customers have a positive experience with expert advice on tile, wood, stone, and accessories.

The role requires leadership experience, strong communication, and proficiency with design applications to manage multiple projects and client relationships.

Qualifications

• BA/AA in Interior Design or 6 years of interior design experience.
• 3-5 years of leadership or management experience.
• Proficient with design software and client-facing selling.

Responsibilities

• Hire and develop a design team and conduct performance evaluations.
• Greet customers and support store design walk-in needs.
• Schedule design appointments and build clientele via networking.
• Provide tile, wood, stone, and accessory advice for projects.
• Design and sell complete, functional design solutions.
• Manage multiple projects with accuracy and timely updates.

Skills

Leadership experience

Customer service

Communication

Design principles

Office suite proficiency

Education

BA/AA Interior Design

6 years interior design exp in lieu of education

Tools

Salesforce

Online Design Scheduler

MyProject

James Martin

HouSPro

Job description

Purpose

The Design Supervisor is responsible for the training and development of the design team, and for driving sales for Floor and Decor. Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services.

Pay Range

$17.10 - $32.90

Purpose

The Design Supervisor is responsible for the training and development of the design team, and for driving sales for Floor and Decor. Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services.

Minimum Eligibility Requirements

• Design education (BA or AA in Interior Design)
• 6 years interior design experience in lieu of design education
• Combination of education and experience equal to 6 years
• 3-5 years of leadership or management experience
• Knowledge of hard surface flooring preferred
• Proficient in basic mathematical skills
• Must be self-motivated and able to multi-task in a fast-paced environment
• Excellent verbal, written, and interpersonal skills
• Basic computer knowledge, including Microsoft Office suite
• Perform other duties as assigned
• Internal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher

Essential Job Functions

• Proven ability to build and maintain lasting relationships with residential and professional customers in the industry
• Hire and develop a dynamic and motivated design team, including performance evaluations
• Greet store customers in a helpful manner and supports store design walk-in needs
• Maintain master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
• Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
• Design and sell complete, functional and aesthetically appealing solutions
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
• Responsible for Design Center maintenance and maintaining company visual standards
• Engage in current and emerging design trends in your market
• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject, James Martin, and HousPro.
• Participate in local professional affiliation like ASID, NKBA
• Perform other duties as assigned

Working Conditions (travel, environment)

• Limited travel required including car travel
• While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store Hours

Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM

Pickup Hours

Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM

Benefits & Rewards

• Bonus opportunities & career advancement opportunities at every level
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life Balance, Including

• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.