Supervisor - Dedicated Operations (Monday - Friday 9am - 6pm)

Penske Truck Leasing; Charlotte (NC); On-site; USD 60,000 - 70,000; Full time

Job summary

A logistics company in Charlotte, NC is seeking a Dedicated Operations Supervisor to manage day-to-day operations of dedicated accounts. The role requires at least two years of transportation operation experience, effective communication skills, and problem-solving abilities. Responsibilities include coordinating shipments, handling payroll, and ensuring safety program compliance. This position offers a Monday to Friday schedule with competitive benefits.

Qualifications

• Two years of relevant Transportation Operation Experience required.
• Operational Experience may be waived if applicable internal experience.
• Willingness to travel and submit to a background investigation and drug screening.

Responsibilities

• Coordinate and schedule customer shipments to align with service requirements.
• Ensure accurate and timely submission of payroll.
• Manage billing processes and resolve discrepancies.

Skills

Transportation Operation Experience

Intermediate computer skills

Intermediate Dispatch

Basic Finance understanding

Education

HS Diploma / GED

Tools

Smart Drive

Job description

Overview

Dedicated Operations Supervisor

This position is for EPES Transport, LLC, a division of Penske Logistics, based in Greensboro, North Carolina. The primary purpose of the Dedicated Operations Supervisor role is to manage the day-to-day operation of assigned Dedicated Account(s), ensuring that Safety, Customer, and Driver Goals are met or exceeded. Driving profitability through contract compliance, expense mitigation, and business growth.

This position is located in Charlotte, NC.

Shift: Monday - Friday 9am - 6pm.

Responsibilities

• Coordinate and schedule customer shipments to align with service requirements, acting as the primary point of contact for day-to-day customer needs.
• Ensure accurate and timely submission of payroll in compliance with company standards.
• Manage billing processes, ensuring accuracy and timeliness; collaborate with customers to resolve any discrepancies.
• Engage with drivers to address daily operational concerns, escalating issues as necessary to maintain service quality.
• Partner with PTL to ensure all equipment receives timely preventative maintenance and necessary repairs.
• Implement and oversee company safety programs, including Smart Drive, High Risk Driver Reporting, and driver coaching initiatives.
• Other projects and tasks as assigned.

Qualifications

• Two years of relevant Transportation Operation Experience required, in a fast-paced environment. Operational Experience may be waived if applicable internal experience (ex: Admin).
• HS Diploma / GED required
• Intermediate computer skills
• Experience with Smart Drive is a Plus
• Regular, predictable, full attendance is an essential function of the job
• Intermediate Dispatch
• Intermediate geography
• Basic Finance understanding
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

Job Category: Logistics/Supply Chain

Job Family: Operations

Address: 5200 Spector Drive

Primary Location: US-NC-Charlotte

Employer: EPES Transport System, LLC

Req ID: 2509349