Supervisor de Steward

Hilton; México; Remote; USD 45,000 - 65,000; Full time

Job summary

Hilton is seeking a Stewarding Supervisor to lead the back-of-house steward team, ensuring timely transport, cleaning of utensils and serviceware, and adherence to sanitation standards. The role involves coaching staff, scheduling shifts, and driving cost-controls through inventory and performance metrics.

Join Hilton's hospitality-driven culture to elevate guest experiences, collaborate across kitchen, bar and restaurant teams, and uphold health and safety regulations while contributing to a

Qualifications

• Experience supervising back-of-house teams and shift staffing.
• Ability to maintain sanitation, health, safety and alcohol awareness standards.
• Track breakage, losses and inventory for cost controls.
• Provide coaching and development feedback to team members.

Responsibilities

• Oversee daily stewarding operations, including dishwashers and utility staff.
• Ensure cleanliness and organization of back-of-house spaces.
• Manage inventory levels and equipment distribution for functions.
• Coach and evaluate team performance; schedule shifts and recognize achievements.
• Monitor performance metrics and assist with monthly inventories.
• Collaborate with kitchen, bar and restaurant teams to ensure seamless service and compliance.

Skills

People leadership

Team coordination

Operational efficiency

Communication

Staff coaching

Job description

Job Category: Stewarding.

Job Schedule: Full time.

Equal Opportunity Employer EOE, including disability/vets.

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Stewarding Supervisor, you're not just directly overseeing the steward team during shifts - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Supervise daily back of house operations: Oversee utility stewards, dishwashers, and temporary staff to ensure timely transport and cleaning of utensils and serviceware for restaurant and banquet operations
• Maintain cleanliness and organization: Supervise cleaning of back-of-house spaces to uphold sanitation and hygiene standards
• Support inventory and equipment needs: Ensure proper inventory levels, manage equipment storage and distribution, and coordinate the timely delivery of food and equipment for all functions
• Support team performance and development: Assist with day-to-day team oversight, scheduling shifts, coaching and professional development, conducting evaluations, and recognizing achievements
• Monitor and report on performance metrics: Track breakage and loss reports, update operating manuals, and assist with monthly inventories to support cost controls and efficiency improvements
• Collaborate across teams: Partner with kitchen, bar, and restaurant teams to ensure seamless service, assisting team members where needed
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.